Data Automation & BI Platform
**Client Overview**
The client is a US-based independent financial advisory firm catering to high net worth individuals and institutional clients. This firm utilizes a variety of specialized platforms, such as Black Diamond, QuickBooks, Practifi, LPL, and 15Five, to manage portfolios, accounting, customer relationship management (CRM), broker-dealer interactions, and HR information. Although these systems already feed into a centralized Snowflake data lake, the reporting layer continued to rely on manual processes.
**Business Challenge**
Despite a considerable investment in modern data infrastructure, four major operational inefficiencies persisted. Managers needed to log into four distinct QuickBooks accounts to reconcile financial data manually, create quarterly reports through a fragile system of Excel files that contained hardcoded values and inter-file links, manually connect new client accounts between the broker dealer and the portfolio management system, and spend countless hours compiling client meeting summaries by accessing multiple source systems. These workflows led to reconciliation errors, increased audit risk, data inconsistencies, and limited the number of high-value client interactions a manager could efficiently handle each week.
**Value Delivered**
We implemented a cloud-native, event-driven automation platform that effectively replaced four manual workflows with dependable, scheduled pipelines. QuickBooks reporting was consolidated into a single authoritative dataset, removing the need for multiple logins and manual reconciliations. The fragile Excel quarterly report was initially auto-populated from Snowflake and subsequently transitioned to a dynamic, version-controlled business intelligence (BI) report with complete audit traceability. A new Client 360 dashboard, developed in Power BI atop the Snowflake reporting layer, now provides managers with an instant, filterable overview of any client’s entire financial status across all systems.