Intelemark

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Overview

$1,000+

Min Project Size

< $25/hr

Avg Hourly Rate

50 - 249

Employees

1999

Year Founded

ABOUT INTELEMARK

Your Premier Partner in Call Center Excellence

Intelemark, a leading global outsourcing company for call center services, offers a wide range of comprehensive solutions. With 22 years of experience, we are dedicated to providing outstanding client experiences across various services, such as inbound and outbound call management, telemarketing, technical assistance, and customer support. Our committed team utilizes advanced technology and best industry practices to facilitate smooth communication and support. By emphasizing customer satisfaction and operational efficiency, Intelemark distinguishes itself as a reliable partner for businesses aiming to improve their customer interaction and service delivery. Our services include, but are not limited to: **Back Office Outsourcing** - Chat/email support - Warranty services - Surveys - Social media management - Data entry **Inbound Services** - Customer service - Order processing - Event reservations/booking - Technical support - Toll-free customer service **Outbound Services** - Appointment scheduling - Lead generation - Market research and surveys - Seminar registration - Telemarketing sales

LANGUAGES SPOKEN

English

HIGHLIGHTS

$1,000+

Min Project Size

< $25/hr

Avg Hourly Rate

50 - 249

Employees

1999

Year Founded

Services

Focus

Industries

Clients

Services Provided

100% Customer Support Outsourcing

100% Appointment Setting Services

69% Business Process Outsourcing

31% Telemarketing & Telesales

About the Team

OUR STORY

Founded in 2000 by a visionary father-son duo, Intelemark swiftly emerged as a reputable leader in appointment setting and B2B lead generation. Initially rooted in software development, the company crafted one of the industry's premier platforms, establishing its foundational expertise. Murray Goodman, with over 30 years in sales and leadership—including tenure at National Health Enhancement Systems and his own consulting firm—joined as a consultant in 2007, transforming Intelemark into a profitable business. Shortly after, he acquired full ownership and propelled significant growth. In 2024, Global Empire Corporation, a leading call center outsourcing firm, acquired Intelemark, integrating it into a global service network. Committed to strategic, customized telemarketing campaigns, Intelemark is recognized for reliability, communication, and ethical dedication, boasting over 95%

Portfolio

Calling Campaign Generates $11 Millions in Revenue

Unknown

One of the top 10 medical device companies globally reached out to Intelemark to initiate a multi-step market survey campaign focused on hospitals and surgical centers. The objectives of the campaign were clearly defined. Intelemark designated experienced team members, well-versed in healthcare-related calling campaigns, to handle this project. Their established client onboarding process was utilized to ensure smooth integration. The results of the campaign were shared accordingly.

Integrated Cold Calling/Email Campaign = Success

Unknown

The client hired Intelemark to follow up with key contacts from a large technology conference/trade show. The call campaign was executing well until they encountered an issue concerning conference attendees. They intended to email each attendee before the follow-up calls from Intelemark but struggled to find a cost-effective solution. The campaign's goals included: Services offered: Due to the difficulties faced by the client during the email stage of the campaign, they contacted Intelemark for assistance. Although Intelemark didn’t provide a mass email service at that time, we identified a suitable resource that could fulfill the client's requirements. Intelemark then applied its established onboarding system for the new client project, which encompassed: Results:

Calling Campaign Increased Qualified Leads by 400%

Unknown

Teligistics struggled to produce a sufficient number of leads, relying solely on their internal staff, which only generated a small portion of what their sales team required. The objectives for the campaign included the following services: Intelemark designated a knowledgeable team with industry experience to conduct calling campaigns for Teligistics. Additionally, Intelemark utilized its established onboarding process for the new client project, which encompassed: Outcomes:

4 more projects

Projects & Clients

Project Size & Rate

Minimum Project Size

$1,000+

Average Hourly Rate

< $25/hr

Pricing Snapshot

Min Project Size

$1,000+

Avg Hourly Rate

< $25/hr

Cost Rating

N/A

What Clients Have Said

“

"Intelemark delivers quality projects within budget and timeline expectations based on verified client feedback."

Based on verified reviews and internal benchmark data

MOST COMMON PROJECT SIZE

0 Reviews

this range

No distribution data available.

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Customer Support Outsourcing

Appointment Setting Services

Business Process Outsourcing

Telemarketing & Telesales

Industry Recognitions

Locations

Headquarters

16211 N. Scottsdale Rd. Suite A6A #442

Scottsdale, Arizona, United States 85254

+16028606460

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Intelemark

Set Up By Edverise AI

Edverise AI built this profile by analyzing thousands of data points across the web. If you own this business, become an Edverise partner to manage and update your profile.

Overview

Your Premier Partner in Call Center Excellence

Services

Focus

Industries

Clients