INTELCIA
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Overview
10000+
Employees
2000
Year Founded
ABOUT INTELCIA
Outsourced omnichannel customer experience managt
We believe that everyone should aim to create a genuine positive impact. Transforming lives leads to mutual success. By integrating our talents, technologies, and processes, we offer our clients exceptional expertise and knowledge, ensuring a customized service. As a global outsourcing firm, we manage processes and functions, allowing our clients to concentrate on their goals and primary missions.
LANGUAGES SPOKEN
EnglishFrench
HIGHLIGHTS
10000+
Employees
2000
Year Founded
Services
Focus
Industries
Clients
Services Provided
100% Customer Support Outsourcing
100% Business Process Outsourcing
About the Team
OUR STORY
Intelcia is a global outsourcing leader with 35,000+ employees across 85 centers worldwide, offering tailor-made services in customer experience, business processes, IT, and consulting. Over two decades, it has blended talent, technology, and processes for clients to focus on core challenges. Their dedicated entity, Intelcia Tech, structures technology expertise into five domains, ensuring consistent and scalable delivery aligned with complex business needs. The company emphasizes integrating AI effectively within operations, seeing technology as core to performance rather than just support. Intelcia is committed to responsible growth by investing locally and fostering engagement. With full independent ownership, their vision is to become a top 10 global multi-service outsourcer by 2030, advancing digital transformation, AI, and human-centric solutions across diverse markets.
