Schwäbische Werkzeugmaschinen - Internal Web App
Schwäbische Werkzeugmaschinen GmbH
Schwäbische Werkzeugmaschinen is the largest global manufacturer of CNC machines for metalworking. The company aimed to create an internal web application to enhance communication between managers and storekeepers. Previously, employees had to physically go to the storage area to complete request orders, which was inefficient and time-consuming. The new application, named SW Shop, allows employees to easily select items online and submit requests. After this process, managers receive real-time notifications, and employees can check stock levels to avoid wasting time on unavailable items.
The client relied on two primary products for their internal operations: an ERP system for inventory management and a CRM system for notifications. During initial discussions, it became evident that their objective was to integrate both systems for improved automation, with SW Shop acting as a pilot project for this initiative. Additionally, acquiring extra ERP licenses for all employees was expensive, and the existing ERP system was not optimized for mobile use, posing challenges for storekeepers. The mobile version of the SW Shop was intended to resolve these issues.
To minimize costs, we chose not to create a separate mobile application but instead employed Progressive Web Application technology, which allows the website to adjust automatically to mobile devices. This approach ensured that employees received prompt notifications regarding order executions via the CRM system. The MS SQL database was used to upload stock information from the ERP system, enabling the application to feature a catalog. Stock levels were also displayed, allowing managers to check availability.
The application was successfully rolled out within six months, as intended by the client. Now, managers can quickly place orders, storekeepers receive requests on their mobile devices, and the client has avoided the expense of additional ERP licenses.