Hotel IT Company
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Overview
10 - 49
Employees
2025
Year Founded
ABOUT HOTEL IT COMPANY
Specialist IT Support for Hotels and Spas
Hotel IT Company is the dedicated hospitality branch of our organization. We recognize that hotels function around the clock, every day of the year, which is why our service model is tailored to meet the unique and demanding needs of the guest experience. We aren't merely "general IT professionals"; we are experts in hotel technology who understand the terminology and requirements of General Managers, Housekeeping, and Front Office teams.
What We Offer:
**Specialized Hospitality Support:** Our team provides continuous (24/7) proactive monitoring and helpdesk assistance for essential hotel systems, ranging from the front desk to the communication equipment.
**PMS & POS Expertise:** We collaborate closely with your Property Management System (PMS) and Point of Sale (POS) partners to guarantee smooth integration and eliminate downtime during check-in or service.
**Guest Wi-Fi & Connectivity:** We create and oversee fast, secure guest networks that feature branded splash pages to collect marketing data and enhance guest loyalty.
**In-Room Technology & Entertainment:** We offer a range of solutions, including Hotel Smart TVs, digital signage, and modern VoIP telephone systems tailored for guest rooms and back-office operations.
**Security & Compliance:** We ensure your establishment adheres to rigorous PCI-DSS standards for card payments and UK GDPR regulations for protecting guest data.
Languages Spoken
English
HIGHLIGHTS
10 - 49
Employees
2025
Year Founded
Services
Focus
Industries
Clients
Services Provided
20% Unified Communications Consulting & SI
5% IT Staff Augmentation
10% Other IT Consulting and SI
15% Cloud Consulting & SI
35% Managed IT Services
15% Cybersecurity Assessments & Hardening
About the Team
OUR STORY
Hotel IT Company is dedicated to providing bespoke technology solutions to the hospitality sector across the UK, including hotels and spas. With a leadership team experienced in both retail and hotel IT, the company understands the unique demands of high-pressure hospitality environments. They offer specialised 24/7 technical support, an expert IT Helpdesk, and teams focused on telephony, cybersecurity, and on-site engineering. Their cybersecurity SOC operates around the clock to maintain security and compliance. Committed to seamless hotel operations, they focus on minimizing disruptions during live service. Accredited as Microsoft and Cyber Essentials Partners, and with CompTIA-trained engineers, Hotel IT Company ensures a reliable, secure IT infrastructure tailored specifically for hospitality businesses.
