Central Bank of Kosovo’s Digital Platform
Central Bank of the Republic of Kosovo
The Central Bank of Kosovo (CBK) serves as the country's main financial authority, ensuring monetary stability, regulatory supervision, and transparency for the public. Its digital platform is crucial for citizens, businesses, and international bodies to access regulations, reports, and financial information. When Horizon Plus collaborated with CBK, the platform faced challenges due to outdated infrastructure, difficult navigation, and manual content processes that hindered timely publication in Albanian, English, and Serbian. Users struggled to locate documents efficiently, while internal teams wasted excessive time on repetitive administrative duties. Horizon Plus developed a fully customized WordPress solution, utilizing Agile SCRUM sprints with a cross-functional team of designers, developers, and quality assurance specialists. This overhaul addressed all aspects of the platform, including a redesigned user interface with improved navigation, an advanced search and filtering system using ACF and custom plugins, automated multilingual content management via WPML, a tailored financial dashboard for economic indicators, integration of ECB exchange rates, compliance with OWASP Top 10 security standards, and comprehensive performance enhancements such as CDN implementation, lazy loading, and database indexing. The results were immediate, with content publication becoming effortlessly quicker in all three languages. Users can now find regulations and reports within seconds by filtering by keyword, category, and date. Performance improved across various devices, and the platform now adheres to European Central Bank security standards in alignment with CBK's Strategic Plan for 2024-2028. This partnership remains active, with Horizon Plus continuously maintaining and enhancing the platform, introducing new features through the same sprint-based approach, and supporting CBK's digital transformation as its responsibilities expand.