Hikko
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Overview
$25,000+
Min Project Size
$50 - $99/hr
Avg Hourly Rate
50 - 249
Employees
2012
Year Founded
ABOUT HIKKO
Strategic technology & creative force
Hikko embodies the essence of progress. We leverage strategic technology and creative expertise to deliver services, products, and ideas that help organizations in the US and Latin America grow while making a significant impact. With a decade of Salesforce experience and an additional ten years in customer experience automation product development, we are at your service. Our nearshore model ensures optimal time zone alignment, eliminates language barriers, and connects you with top talent. With diverse knowledge in Salesforce clouds and technologies, we are dedicated to: ⊛ Offering peace of mind. ⊛ Tailoring technology to fit your processes. ⊛ Allowing you to concentrate on your core competencies. We are trusted by large corporations and rapidly expanding startups across various industries. Reach out to us and embark on a journey towards new opportunities.
SERVICES
1- Salesforce Services: As Uruguay’s first Salesforce Partner with a regional presence and global reach, we prioritize your peace of mind. We continuously enhance our expertise across multiple clouds, skills, and technologies, including: ⊛ Platform ⊛ Sales ⊛ Service ⊛ Experience ⊛ Marketing ⊛ B2B / B2C Commerce ⊛ Others. Our team is driven by ambition and designed for talent: ⊛ Developers ⊛ Architects ⊛ Admins ⊛ Business Consultants ⊛ Project Managers ⊛ Quality Engineers. We offer the most suitable time zone and sought-after technical skills without the need for translation.
2- CX Automation - Customer Experience Automation: Delivering exceptional 11-star customer experiences - Help Center. Automate as much as 82% of contact center interactions with an easy-to-integrate SDK for desktop and apps. Cut costs while enhancing the user experience. Key features include: ⊛ Automated flows ⊛ Knowledge base ⊛ Live chat ⊛ Surveys - Virtual Assistants. Efficient support through omnichannel virtual assistants - Complementary Products: ⊛ Waypath ⊛ Perform A/B testing on flows and analyze performance ⊛ Experience surveys ⊛ Enhance CSAT and NPS ⊛ CMS ⊛ Create multilingual, multi-country, and multi-brand experiences ⊛ Insights ⊛ Accessibility.
Tech Stack
Salesforce Lightning
Languages Spoken
English
HIGHLIGHTS
$25,000+
Min Project Size
$50 - $99/hr
Avg Hourly Rate
50 - 249
Employees
2012
Year Founded
Services
Focus
Industries
Clients
Services Provided
23% CRM Consulting and SI
7% IT Staff Augmentation
4% Other IT Consulting and SI
33% Managed IT Services
33% QA & Software Testing
About the Team
OUR STORY
Hikko embodies a fusion of dedicated service and innovative product design, combining strength, poise, and optimism to pioneer technological solutions. As Uruguay's first Salesforce partner, with a decade of precise execution and creativity, the company has grown from its roots to serve clients regionally across Latin America and globally. Hikko is committed to expanding impact by delivering adaptive technology that empowers businesses to scale and fosters stronger connections between companies and their customers. Sustainability is integral to its mission, emphasizing social engagement, environmental responsibility, and ethical governance. Through initiatives like 'Acércate al Mundo Digital,' Hikko promotes digital inclusion, focusing on women and emerging talent, while nurturing a culture of continuous learning, wellbeing, and transparency, shaping a better future step by step.
Projects & Clients
Project Size & Rate
Minimum Project Size
$25,000+
Average Hourly Rate
$50 - $99/hr
