Hidden Brains InfoTech

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Overview

$25,000+

Min Project Size

$25 - $49/hr

Avg Hourly Rate

250 - 999

Employees

2003

Year Founded

ABOUT HIDDEN BRAINS INFOTECH

Top Software Development & AI Consulting Company

Hidden Brains, established in 2003, is a leading AI consulting and custom enterprise software development firm that specializes in creating innovative solutions powered by AI technology for businesses. We facilitate comprehensive digital transformation for a range of industries worldwide, enabling both venture-capital-backed startups and large corporations to scale and innovate effortlessly. Our Agile-enabled teams focus on tailored software development for startups and expanding companies, providing them with state-of-the-art tools and advanced solutions such as AI, machine learning, cloud services, DevOps, blockchain, and more. To date, our tech experts have successfully completed over 6,000 projects. By syncing processes with technology, we develop outstanding products that promote innovation, optimize operations, and give clients superior control, flexibility, and transparency throughout their projects. With a global footprint that spans the USA, UK, UAE, India, Norway, Malaysia, and Africa, we serve over 2,400 clients across more than 107 countries and 39 industries, bringing industry knowledge, unmatched insights, global reach, and technical expertise to create value for your enterprise. Reach out to us today to learn how we can assist your business in realizing its full potential and transforming your ideas into reality. Email: biz@hiddenbrains.com | Call: +1 323-908-3492 | Website: https://www.hiddenbrains.com/ Industries: - FinTECH - Oil & GAS - Logistics & Distribution - Retail & eCommerce - Manufacturing - Real-Estate - Travel & Hospitality - Media & Entertainment - Hi-Tech - Utility Processes: - Scrum - Kanban - Waterfall - Spiral - Hybrid (Custom)

LANGUAGES SPOKEN

EnglishArabicHindiGerman

HIGHLIGHTS

$25,000+

Min Project Size

$25 - $49/hr

Avg Hourly Rate

250 - 999

Employees

2003

Year Founded

Services

Focus

Industries

Clients

Services Provided+7 Services

10% ERP & CRM Development

10% QA & Software Testing

10% API Development & Integration

11% Frontend Development

11% Backend Development

9% E-Commerce Development

10% Mobile App Development (iOS & Android)

9% Legacy System Modernization

About the Team

OUR STORY

Founded in 2003, Hidden Brains began as a software development company dedicated to practical, technology-driven solutions. Over time, it has transformed into an AI-powered enterprise serving over 35 Fortune 500 clients across more than 107 countries. The company's core values of trust, quality, and innovation drive its mission to deliver excellence while prioritizing ethical business practices. Hidden Brains fosters a collaborative culture, fueling disruptive innovation and strong relationships with clients and the community. Their commitment to positive societal impact is embodied in HB Prayaas, an initiative aimed at making meaningful contributions to society. Recognized globally for technology and innovation, Hidden Brains strives to be a leader in IT solutions and services, welcoming passionate individuals to join their journey.

Portfolio

DHL - Innovation in retail industry MallforAfrica

Chris Folayan

Hidden Brains has collaborated with DHL to develop Mall of Africa, a leading global e-commerce solution provider in Africa. This platform allows Africans to buy products directly from international online retailers that may not be easily reachable. Their patented app, along with the accompanying platform and payment systems, grants users access to hundreds of US and UK e-commerce retailers and offers more than 8.5 million products combined. **Key Business Challenges:** 1. Major brands in the US and UK do not offer direct shipping to Africa and nearby emerging markets. 2. Importing goods for individuals involves a considerable amount of paperwork. 3. The risk of fraud is significantly high. 4. There is a reliance on third-party storage. 5. Ordering staff often lack a proper understanding of technology. 6. Emerging markets face difficulties with payments in foreign currencies. 7. Financial calculations can be complex due to varying regulations in different countries. 8. Managing warehouses presents significant challenges and there are no convenient ordering options for customers. **HIDDEN BRAINS' IMPACT:** 1. Over 500 average daily orders processed. 2. More than 4,000 orders processed daily during peak seasons. 3. Transactions exceeding $1 million each month. 4. Integration with over 200 eCommerce stores. 5. Deliveries made to more than 50 countries across various continents. 6. Access to 8.5 million products available. Ready to grow your eCommerce business globally? Contact Hidden Brains at biz@hiddenbrains.com to discover how they have assisted MallforAfrica customers in purchasing from American and European eCommerce platforms: https://www.hiddenbrains.com/ecommerce-technology-solutions.html.

Caterpillar Inc - AR/AI Based video calling

Unknown

BUSINESS OBJECTIVE: For Caterpillar Inc., the large machinery and equipment often required support from the back office, which typically took up significant time and resources from the company's support team. This highlighted the need for digital solutions to enhance the assistance provided to employees. PROBLEM AREAS: 1) Increased manpower with minimal results 2) Processes that are time-intensive leading to low productivity 3) Unnecessary downtime resulting in substantial financial losses for the business 4) Customer dissatisfaction with troubleshooting support 5) Rising monthly costs for ready-to-use video solutions 6) Reliance on third-party services 7) Limitations of current technology HB'S EFFECT: 1) 58%: Reduced repeat service visits, allowing for greater efficiency with staff and improved operations 2) 69%: Enhanced resolution rates: Cloud-based systems deliver significantly better results than before 3) 41%: Decreased training duration 4) 50%: Businesses report that half of their customer support problems have been resolved since implementing Smart Assist.

MRS Holdings Ltd. - IT Consulting & Development

MRS Holdings Ltd.

MRS is a diversified African conglomerate engaged in various activities, primarily aimed at capturing the complete value chain of downstream oil operations across five different African nations. Their services encompass logistics, lubricants, oil supply and trading, distribution, aviation, retail, and construction. BUSINESS PAIN POINTS: 1) Excessive manual labor resulting in unnecessary staffing 2) Data that is inaccurate, inconsistent, and redundant 3) Use of multiple systems for different business units 4) Insufficient transparency for stakeholders 5) Delays in making business decisions 6) Systems that are not scalable HB APPROACH: 1) Analyzing current business operations and systems 2) Identifying, prioritizing, and detailing modules 3) Redesigning processes and workflows 4) Creating architecture and design concepts 5) Designing and developing solutions 6) Implementing, supporting, and maintaining the system HIDDEN BRAINS IMPACT: 1) Complete automation at five terminals 2) 60% boost in efficiency 3) 40% reduction in costs 4) 50% of unnecessary activities identified 5) 30% growth in revenue 6) 20% increase in loading capacity 7) 60% enhancement in customer satisfaction

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Projects & Clients

Project Size & Rate

Minimum Project Size

$25,000+

Average Hourly Rate

$25 - $49/hr

Pricing Snapshot

Min Project Size

$25,000+

Avg Hourly Rate

$25 - $49/hr

Cost Rating

N/A

What Clients Have Said

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Select a service

ERP & CRM Development

QA & Software Testing

API Development & Integration

Frontend Development

Backend Development

E-Commerce Development

Mobile App Development (iOS & Android)

Legacy System Modernization

Custom Web Application Development

Machine Learning Model Development

IT Staff Augmentation

AI Strategy & Roadmap Consulting

LLM Integration & Prompt Engineering

Custom AI Chatbot Development

Robotic Process Automation (RPA)