HeroDesk IT
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Overview
$25 - $49/hr
Avg Hourly Rate
2 - 9
Employees
2024
Year Founded
ABOUT HERODESK IT
Your personal IT Hero just a call away!
HeroDesk IT is a reputable IT support provider committed to delivering dependable, responsive, and effective technology solutions. With more than 21 years of experience working with small and medium-sized businesses, our goal is to enable organizations by making technology easier to manage and reducing stress. We provide a wide range of services, including AI automation and analysis, proactive technical support, strong cybersecurity measures that comply with HIPAA, CCPA, and PCI DSS standards, as well as secure cloud services to guarantee data accessibility and protection. HeroDesk IT takes pride in offering expert, straightforward support that helps businesses operate smoothly and efficiently.
Languages Spoken
English
HIGHLIGHTS
$25 - $49/hr
Avg Hourly Rate
2 - 9
Employees
2024
Year Founded
Services
Focus
Industries
Clients
Services Provided
23% Custom AI Chatbot Development
10% AI Strategy & Roadmap Consulting
7% IT Compliance & Governance
5% Disaster Recovery & Business Continuity Planning
8% Cybersecurity Assessments & Hardening
7% Managed IT Services
7% Cloud Infrastructure Setup (AWS / GCP / Azure)
33% Operational Process Consulting
About the Team
OUR STORY
At HeroDesk IT, a team of seasoned professionals drives the company’s success by combining extensive expertise in Cybersecurity, Technical Support, Cloud Computing, AI integrations, and more. Our collective passion lies in tackling complex challenges to deliver more than just IT services — we provide peace of mind. Committed to empowering businesses to flourish amidst the constantly changing digital world, our mission focuses on offering affordable, cutting-edge IT solutions. Led by co-founders Richard Hannah, Client Success Manager, and Gianna Latorella, Technical Director, along with Security & Compliance Architect Conner Molina, we strive to differentiate ourselves through dedication, experience, and a clear value set geared towards client success.
Projects & Clients
Project Size & Rate
Average Hourly Rate
$25 - $49/hr