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Help Desk Egypt

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Overview

$1,000+

Min Project Size

$50 - $99/hr

Avg Hourly Rate

10 - 49

Employees

2012

Year Founded

ABOUT HELP DESK EGYPT

Enterprise IT. Business Discipline.

Since 2012, HDE has served as a managed service provider, infrastructure specialist, and technology consultant for some of Cairo's most demanding entities, including international schools, European diplomatic missions, multinational SMEs, and professional services firms that cannot afford downtime. We don’t promote technology for its own sake; each recommendation we make is centered on one key question: does it reduce your total cost of ownership while maintaining or enhancing operational continuity? If the answer isn’t a definitive yes, we will state it clearly. This dedication to rigor has fostered long-lasting client relationships, with our longest partnerships exceeding a decade. We remain the first point of contact—not due to a contract, but because we have earned and sustained trust, which we never take for granted.

Languages Spoken
English
HIGHLIGHTS

$1,000+

Min Project Size

$50 - $99/hr

Avg Hourly Rate

10 - 49

Employees

2012

Year Founded

Services
Focus
Industries
Clients
Services Provided
14% Cybersecurity Assessments & Hardening
20% Managed IT Services
7% Unified Communications Consulting & SI
13% IT Staff Augmentation
13% ERP Consulting and SI
33% Operational Process Consulting

About the Team

OUR STORY
Our Journey Since 2012, Help Desk Egypt combines comprehensive engineering and management consulting expertise to provide embedded IT leadership for organizations with high demands. Based in Cairo, our team offers managed IT services, private cloud solutions, cybersecurity, infrastructure, Odoo ERP, digital learning, and Arabic-first AI, all built around a resilience-first and total cost of ownership (TCO) mindset. With over 8,000 managed users, 149 completed projects, and enduring client partnerships, we demonstrate our commitment to operational excellence and industry knowledge.

Projects & Clients

Project Size & Rate

Minimum Project Size

$1,000+

Average Hourly Rate

$50 - $99/hr