Established officially in 2023, Heard Consulting began as a passion driven by Sojin Thompson's eight years in restaurant consulting. Drawing on over 15 years of experience in diverse markets including Washington, Nevada, and Mexico, Sojin understands the unique challenges restaurant owners face, from labor costs to workflow inefficiencies and growth obstacles. He founded Heard Consulting to provide personalized, bilingual, hands-on strategies that meet restaurants where they are, helping them optimize operations, reduce costs without sacrificing quality, and confidently expand. With expertise spanning fast-casual to high-end dining, Sojin focuses on people-centered solutions that foster sustainable success and thriving cultures. Heard Consulting empowers hospitality businesses to adapt and prosper in any market through tailored, results-driven guidance.