Promoting IT peripherals
Epson Promoting IT Peripherals
The Challenge
Epson is a pioneering technology creator and manufacturer dedicated to enhancing lives, communities, and businesses through sustainable practices and a focus on efficient, compact, and precise technologies. They are widely recognized for their production of IT peripherals, including multi-function printers, scanners, projectors, and other devices commonly found in workplaces, homes, and public services. Our challenge lies in demonstrating how the brand can address some of the most persistent business issues faced by leaders across Europe, the Middle East, and Africa (EMEA), such as sustainability and low productivity.
Simple Insight
IT peripherals have evolved beyond being mere add-ons. While the performance of a single printer might seem negligible, the impact becomes significant when multiplied by millions.
Simple Solution
We launched a campaign aimed at identifying the challenges leaders face from Belfast to Bucharest and from Malmö to Mombasa, covering 33 countries across three continents in various private and public sectors. We produced the "IT Peripherals Are No Longer Peripheral" report, along with media materials showing how inkjet printers can greatly reduce energy costs and why scanners are essential for digital transformation. Additionally, we continuously provide PR content, social media materials, and campaign resources to support Epson’s ongoing innovations, all framed by a consistent corporate message for the region.
Results
Our efforts have enabled local PR teams to achieve 429 pieces of coverage for the initial two major campaigns, with effective message delivery reaching up to 77 percent. Additionally, our work has assisted social media teams in engaging critical audiences, achieving engagement rates of up to 6.8 percent, compared to the industry average of around 2 percent. “Five not 10 understands what makes our audiences tick and how to tell a compelling, simple story that gets cut through,” stated Ayleen Dunbar, PR & Social Media Manager, Epson Europe.