Firstsource Solutions

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Overview

$100,000+

Min Project Size

< $25/hr

Avg Hourly Rate

1000 - 9999

Employees

ABOUT FIRSTSOURCE SOLUTIONS

We change the game for our clients.

About Firstsource Firstsource Solutions Limited is a prominent provider of tailored Business Process Management (BPM) services. The company focuses on enabling clients to stay competitive through innovative solutions that reimagine business processes, enhancing efficiency, providing deeper insights, and achieving better outcomes. At Firstsource, we assist in transforming and expanding our clients’ businesses by addressing their challenges. As reliable partners and trusted advisers to some of the world's top brands, we offer transformative solutions that significantly impact their operations. We critically evaluate project briefs and pose inquiries that others may overlook, adhering to outcome-driven principles to achieve remarkable results for both our clients and their customers. In essence, we tackle business challenges and fulfill our commitments.

Languages Spoken

English

HIGHLIGHTS

$100,000+

Min Project Size

< $25/hr

Avg Hourly Rate

1000 - 9999

Employees

Services

Focus

Industries

Clients

Services Provided

50% Customer Support Outsourcing

50% Operational Process Consulting

About the Team

OUR STORY

Firstsource, a global business process management partner and part of the RP-Sanjiv Goenka Group since 2012, specializes in delivering transformative solutions across healthcare, banking and financial services, communications, media, technology, and various industries. Established in 2001, with a presence in 10 countries including the US, UK, India, and others, Firstsource supports over 150 global clients, including numerous Fortune 500 and FTSE 100 companies. Leveraging advanced technology, data analytics, and domain-focused teams, the company handles billions of transactions and millions of customer interactions. Committed to sustainability and innovation, Firstsource actively integrates ESG principles, earning recognition for its global sustainability efforts. Their diverse brands provide specialized services in mortgage management, digital retail solutions, healthcare collections, and telehealth, embodying a 'Digital First, Digital

Projects & Clients

Project Size & Rate

Minimum Project Size

$100,000+

Average Hourly Rate

< $25/hr

Pricing Snapshot

Min Project Size

$100,000+

Avg Hourly Rate

< $25/hr

Cost Rating

N/A

What Clients Have Said

"Firstsource Solutions delivers quality projects within budget and timeline expectations based on verified client feedback."

Based on verified reviews and internal benchmark data

PROJECT BUDGETS

No budget data yet. Reviewers either haven't shared a project budget or kept theirs confidential.

Select a service

Customer Support Outsourcing

Operational Process Consulting

Locations

Headquarters

Space One, 1 Beadon Road

London, England, United Kingdom W6 0EA

Headquarters

1661 Lyndon Farm Court United States 40223

Headquarters

New Link Road, Malad West, Paradigm B, 5th Floor, Mindspace 400064

Mumbai, Maharashtra, India 400064

Headquarters

Plaza D, Northgate Cyberzone 5th Floor, Firstsource Building, Filinvest Alabang 1781

Muntinlupa, Metro Manila, Philippines 1781

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