Firstsource Solutions
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Overview
$100,000+
Min Project Size
< $25/hr
Avg Hourly Rate
1000 - 9999
Employees
ABOUT FIRSTSOURCE SOLUTIONS
We change the game for our clients.
About Firstsource
Firstsource Solutions Limited is a prominent provider of tailored Business Process Management (BPM) services. The company focuses on enabling clients to stay competitive through innovative solutions that reimagine business processes, enhancing efficiency, providing deeper insights, and achieving better outcomes. At Firstsource, we assist in transforming and expanding our clients’ businesses by addressing their challenges. As reliable partners and trusted advisers to some of the world's top brands, we offer transformative solutions that significantly impact their operations. We critically evaluate project briefs and pose inquiries that others may overlook, adhering to outcome-driven principles to achieve remarkable results for both our clients and their customers. In essence, we tackle business challenges and fulfill our commitments.
Languages Spoken
English
HIGHLIGHTS
$100,000+
Min Project Size
< $25/hr
Avg Hourly Rate
1000 - 9999
Employees
Services
Focus
Industries
Clients
Services Provided
50% Customer Support Outsourcing
50% Operational Process Consulting
About the Team
OUR STORY
Firstsource, a global business process management partner and part of the RP-Sanjiv Goenka Group since 2012, specializes in delivering transformative solutions across healthcare, banking and financial services, communications, media, technology, and various industries. Established in 2001, with a presence in 10 countries including the US, UK, India, and others, Firstsource supports over 150 global clients, including numerous Fortune 500 and FTSE 100 companies. Leveraging advanced technology, data analytics, and domain-focused teams, the company handles billions of transactions and millions of customer interactions. Committed to sustainability and innovation, Firstsource actively integrates ESG principles, earning recognition for its global sustainability efforts. Their diverse brands provide specialized services in mortgage management, digital retail solutions, healthcare collections, and telehealth, embodying a 'Digital First, Digital
Projects & Clients
Project Size & Rate
Minimum Project Size
$100,000+
Average Hourly Rate
< $25/hr
Locations
Headquarters
New Link Road, Malad West, Paradigm B, 5th Floor, Mindspace 400064
Mumbai, Maharashtra, India 400064
Headquarters
Plaza D, Northgate Cyberzone 5th Floor, Firstsource Building, Filinvest Alabang 1781
Muntinlupa, Metro Manila, Philippines 1781