FCI CCM
For FCI CCM
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Overview
250 - 999
Employees
1959
Year Founded
ABOUT FCI CCM
Customer Communication Management Hub
FCI CCM is a Customer Communications and Experience Management organization dedicated to providing exceptional customer experiences through SaaS solutions. Its innovative tools are designed to bridge the gap between businesses and their customers by helping them create, manage, and deliver dynamic, interactive, and personalized communications across multiple channels.
Languages Spoken
EnglishHindi
HIGHLIGHTS
250 - 999
Employees
1959
Year Founded
Services
Focus
Industries
Clients
Services Provided
8% BI & Big Data Consulting & SI
18% Cloud Consulting & SI
12% CRM Consulting and SI
5% IT Staff Augmentation
7% Other IT Consulting and SI
50% Business Model Design & Validation
About the Team
OUR STORY
Founded in 1959 as a typing college in New Delhi, FCI has evolved over six decades into a pioneering global provider of hyper-personalized customer communications solutions. Its journey mirrors a steadfast commitment to innovation, excellence, and customer-centricity, adapting to technological advancements to serve Fortune 500 companies effectively. With a high-performance culture fueled by visionary leadership, FCI transforms customer experience into powerful revenue opportunities. Embracing omnichannel strategies and launching the flagship platform Varta in 2021, the company disrupts transactional communications by unlocking revenue signals within every customer interaction. FCI’s collaborative, innovative approach drives sustained growth, cementing its status as a leader in digital Customer Communications Management across India, the US, and beyond.
Locations
Headquarters
FCI CCM, Fusion Square 5A-5B, 8th Floor, Sector 126, Noida, Uttar Pradesh 201303 Noida , India 201313
Noida, Uttar Pradesh, India 201303