EXL Service
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Overview
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10000+
Employees
1999
Year Founded
ABOUT EXL SERVICE
OPERATIONS MANAGEMENT ANALYTICS
EXL (NASDAQ: EXLS) is a prominent company specializing in operations management and analytics, dedicated to assisting businesses in improving growth and profitability amid intense competition and ongoing disruptions. Utilizing our unique and award-winning Business EXLerator Framework™, which combines analytics, automation, benchmarking, BPO, consulting, industry best practices, and technology platforms, EXL delves deeply to support companies in optimizing global operations, enhancing data-driven insights, boosting customer satisfaction, and managing risk and compliance. The company caters to various sectors, including insurance, healthcare, banking and financial services, utilities, travel, transportation, and logistics. Based in New York, EXL employs roughly 25,000 professionals across locations in the United States, Europe, Asia (mainly India and the Philippines), Latin America, Australia, and South Africa.
LANGUAGES SPOKEN
English
HIGHLIGHTS
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10000+
Employees
1999
Year Founded
Services
Focus
Industries
Clients
Services Provided
100% Customer Support Outsourcing
About the Team
OUR STORY
EXL has evolved over 25 years from a business process services provider into a global leader in data and AI, renowned for driving enterprise transformation. Partnering with top firms across insurance, healthcare, banking, retail, media, and energy sectors, EXL redefines business models to accelerate innovation and generate measurable results. With a remarkable 90% success rate in AI initiatives—far exceeding the industry norm—EXL leverages deep industry expertise, advanced analytics, and state-of-the-art AI integration to turn complexity into scalable value. Innovation lies at the heart of their approach, employing machine learning, AI, and cloud technologies to enhance customer experiences, optimize operations, and discover new revenue opportunities. Supported by a global team of 60,000+ professionals and grounded in values of collaboration, excellence, and
Projects & Clients
Project Size & Rate
Minimum Project Size
$1,000+
Average Hourly Rate
< $25/hr
