
ESP Global Services
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Overview
250 - 999
Employees
1992
Year Founded
ABOUT ESP GLOBAL SERVICES
leading provider of IT support and managed service
ESP Global Services is a prominent provider of IT support and managed services, delivering customized solutions tailored to the specific requirements of businesses around the globe. With a thorough grasp of the challenges encountered across different sectors, ESP aims to enhance efficiency and effectiveness through a broad range of services. From user support to problem resolution, ESP ensures a smooth service experience that boosts overall business performance.
Operating a worldwide IT Help Desk in strategically selected locations, ESP offers 24/7 multilingual support, adhering to ISO and ITIL 4 service management standards. Whether utilizing remote, hybrid, or outsourced support models, ESP helps organizations achieve their service goals and provide exceptional support to their clients. The company’s service portfolio includes a global IT service desk, field and onsite assistance, project management, hardware lifecycle management, and more.
With over three decades of experience, ESP has expertise in critical sectors such as aviation, enterprise IT, retail, and ServiceNow solutions. Their global team of professionals guarantees reliable, secure, and customer-focused IT operations, enabling businesses to remain competitive in a rapidly evolving digital landscape.
LANGUAGES SPOKEN
English
HIGHLIGHTS
250 - 999
Employees
1992
Year Founded
Services
Focus
Industries
Clients
Services Provided
70% IT Helpdesk & Support Services
30% Managed IT Services
100% IT Staff Augmentation
About the Team
OUR STORY
ESP Global Services is dedicated to delivering exceptional, tailored IT support worldwide, enhancing efficiency across various industries. With flexibility at its core, ESP offers comprehensive services, from day-to-day on-site technician support to responsive field teams globally. Their 24/7 multilingual IT help desk operates through strategically placed regional hubs, adhering to ISO and ITIL 4 standards. ESP's offerings include remote, hybrid, or outsourced support, flexible help desk solutions, field services, project management, and hardware lifecycle management, ensuring clients receive expert assistance wherever needed. Serving a broad spectrum of prestigious global clients, ESP also provides white-label services to major IT outsourcers and system integrators, establishing itself as a standout yet discreet leader in IT support.