I create AI systems and tailor-made software designed to address specific operational challenges. My projects include everything from 24/7 virtual assistants managing customer interactions to compliance automation tools that check insurance claims against complex regulations, catching mistakes and reducing the time needed for reviews that would normally require a dedicated team. At HP, I developed and oversaw a virtual assistant that operated in various regions, including Europe, LATAM, North America, and Asia. Additionally, I independently collaborated with an insurance company, identifying inefficiencies in their claims review process, devising a solution, and implementing it. This system employs a small language model to automatically validate documentation against a thorough multi-category compliance protocol, optimized for accuracy while maintaining a compact and efficient computing budget. I hold a degree in Computer Engineering from UPC Barcelona and am adept at handling projects from start to finish: defining the issue, selecting the appropriate technical solution (which sometimes might not involve AI), developing the solution, and ensuring its ongoing operation. If you're uncertain about where to begin, I'm available for a quick, no-obligation audit to provide honest advice on the best approach for your situation. Based in Barcelona, I work with clients throughout Spain and Europe.