Direct Impact Solutions

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Overview

$5,000+

Min Project Size

150+

Avg Hourly Rate

10 - 49

Employees

1997

Year Founded

ABOUT DIRECT IMPACT SOLUTIONS

Your business is unique, why isn't your software?

Since 1997, Direct Impact Solutions has been supporting private, governmental, and non-profit entities in their digital transformation journeys by creating tailored applications and helping with their implementation. We provide various platforms to meet the diverse needs of our clients, and our commitment to innovation and process management ensures the delivery of high-quality software. By upgrading outdated legacy systems and streamlining repetitive tasks, our clients enjoy enhanced efficiency. Our significant size, stable organization, and global reach make us a dependable partner for clients facing unique, complex, and evolving challenges.

Tech Stack

OutSystemsLaravelPHPJavaJavaScript

Languages Spoken

EnglishFrench

HIGHLIGHTS

$5,000+

Min Project Size

150+

Avg Hourly Rate

10 - 49

Employees

1997

Year Founded

Services

Focus

Industries

Clients

Services Provided

25% Custom Web Application Development

8% Mobile App Development (iOS & Android)

17% Legacy System Modernization

50% Robotic Process Automation (RPA)

About the Team

OUR STORY

Founded in 1996 by Philippe Lazzaroni, Sylvain Lapointe, and Éric Côté, Direct Impact Solutions has grown into a global leader specializing in custom digital transformation solutions using Web technologies alongside the OutSystems® and Claris FileMaker® platforms. Dedicated to in-house expertise, its developers span the U.S., Canada, and France, avoiding outsourcing. The company upholds core values of respect, collaboration, and innovation, which have guided its international expansion through mergers and acquisitions. With offices across North America and Europe, it has earned numerous awards acknowledging its service excellence and advocacy. Committed to community involvement, Direct Impact supports educational partnerships and eco-responsibility initiatives. Its status as a Microsoft, Toca, Claris Platinum, and Apple Technical Partner underscores its technological credibility and industry leadership.

Portfolio

Mobile & iPad Application for Construction

Unknown

The company has been utilizing Claris FileMaker since 1996. Over time, the application has naturally developed to cater to the requirements of both the company and its clients. To foster business growth and enhance team productivity, the company aimed to create new modules and implement significant changes to the system, aiming to digitize and centralize operations on a single, universally accessible platform. They enlisted the Direct Impact Solutions team to develop various FileMaker tools. The newly developed mobile application and its additional modules now enable both administrative staff and construction workers to access centralized information and manage operations effectively. The company estimates a productivity increase of about 10% per employee, along with reduced time lost in information retrieval and data entry duplication due to digitization and centralization. Furthermore, these tools empower JCB to maintain better control over projects and manage them more effectively with real-time information, allowing project managers and accounting to conduct more thorough follow-ups. Ultimately, this project is also part of a sustainability initiative aimed at reducing paper usage and improving their environmental impact.

Process Optimization and Team Capacity Increase

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This organization oversees investment projects totaling hundreds of millions of dollars to bolster Canada's economic activities. With a notable increase in Canadian export transactions, it frequently operated at full capacity. Additionally, recent changes necessitated adjustments to business processes, which extended the time required for transactions. The approval system was fragmented across numerous documents. Management aimed to enhance team efficiency by streamlining processes and better regulating the approval workflow for funding projects and loan transactions. After evaluating available resources, the importance of timelines for business value, and overall project risks, the organization chose to partner with Direct Impact Solutions to create an enterprise web solution using FileMaker as the technological foundation, despite it not being the standard for the organization. A new software application was developed and launched within six months, designed to facilitate the risk assessment and documentation processes in accordance with stringent due diligence requirements. This FileMaker solution optimizes benefits through standardization, data consolidation, and real-time collaboration.

Custom Manufacturing Solution

Unknown

Similar to other manufacturing firms with diverse product lines and intricate production processes, this client swiftly turned to IT solutions to enhance efficiency. To boost team productivity, they developed a barcode system that integrates with their global management system. Direct Impact created this technological solution and established stable processes to incorporate barcodes without disrupting existing functionalities. Now, every product handled by the client’s teams, from raw materials to finished goods, is assigned a barcode. The Direct Impact team also provided guidance on the best barcode readers suitable for their system and requirements. Additionally, the client acquired a long-range reader capable of scanning product codes from any location in the warehouse. The client remarked, “Barcodes significantly improve our inventory management of raw materials and help us locate them in our warehouses. With their iPads, our shipping team can quickly identify orders that need to be dispatched to customers.”

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