Direct Connect Computer Systems, Inc.
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Overview
2 - 9
Employees
1992
Year Founded
ABOUT DIRECT CONNECT COMPUTER SYSTEMS, INC.
Trustworthy IT Support Source
For more than 30 years, Direct Connect has been delivering IT services and support to small businesses in the Cleveland area, fully grasping the specific challenges, requirements, and workflows that come with being a small business. We implement solutions that enhance productivity, reduce IT support expenses, and accommodate your fast-paced and busy work schedule.
LANGUAGES SPOKEN
English
HIGHLIGHTS
2 - 9
Employees
1992
Year Founded
Services
Focus
Industries
Clients
Services Provided
50% Managed IT Services
20% Disaster Recovery & Business Continuity Planning
30% IT Helpdesk & Support Services
About the Team
OUR STORY
Founded in 1992 by Jim Conley, Direct Connect Computer Systems has dedicated three decades to empowering small businesses in Cleveland through tailored, trustworthy IT support. As a veteran- and family-owned company, it prides itself on fostering enduring client relationships, with some partnerships lasting over 25 years. Jim's journey began in the U.S. Army, cultivating a passion for technology, followed by roles in banking and local IT services, which illuminated the needs of small enterprises. This experience fueled his entrepreneurial spirit to establish Direct Connect, providing consistent, responsive, and personalized IT solutions. Beyond service, Jim co-authored a guide to help businesses navigate IT management choices, embodying a commitment to elevating industry standards and contributing to clients' long-term success.
