Wellington Surf Lessons: Social Ads with 38xROAS
There was a 160% month-over-month increase in lessons and programs sold, accompanied by a 36% decrease in the average cost per acquisition (CPA), and a remarkable 210% rise in transaction value (sales), culminating in an additional 83% return on ad spend (ROAS) boost, resulting in an impressive average of 38X return on investment. Welly Surf Lessons initially sought assistance for some one-off campaigns to gauge potential effectiveness. A crucial first step in any successful campaign is establishing a strong tracking and analytics system, which they previously lacked. We started by implementing tracking tools to gain insights into key online actions, including bookings, and better understand the channels driving user engagement and performance. This involved setting up Google Analytics 4 (GA4) and integrating the Facebook Tracking Pixel to connect bookings back to our campaigns. With these measurement tools in place, we advanced to the next phase of our project.
**Social Advertising**: The first set of ads launched as an Engagement campaign, allowing Facebook to maximize exposure to potential audiences while generating brand awareness and warming them up. After two weeks, this campaign reached over 20,000 people and garnered more than 1,500 engagements. It was clear we needed to move on to a second phase, focusing messaging more on booking classes and programs. The results were astounding! In the final two weeks of 2022, after we shifted our strategy, Wellington Surf sold over 100 lessons and programs, with an average ROAS exceeding 20. By leveraging our insights and building a robust set of ongoing ads, we kicked off January with strong momentum. Our retargeting, lookalike, and interest-based audiences continued to deliver impressive results that surpassed our client's expectations, yielding fantastic returns.