Dhruvsoft Services Private Limited

Our extensive service offerings encompass comprehensive solutions for Salesforce.com CRM, Force.com, Appexchange Apps, Zoho CRM, and NetSuite ERP. Established in 2008 and backed by strong partnerships with Salesforce, Oracle NetSuite, and Zoho, we have a skilled in-house team of over 110 professionals and have successfully completed more than 250 projects across 20 different competencies. Recently, we were recognized as a NetSuite Emerging Solution Provider and have become the most trusted CRM and ERP partner in India. Our Expertise: We possess significant knowledge in Cloud Computing, SaaS Application Development, Deployment, Support, and Offshore Outsourcing. Our aim is to be the reliable partner that comprehends your business processes and IT requirements, nurturing long-term collaborations for shared success. Technology Proficiency: 1. Salesforce.com - We provide end-to-end services, which include Implementation, Customization, Integration, Ongoing Support, and dedicated resource allocation for various Salesforce products such as Sales Cloud, Service Cloud, Marketing Cloud, Pardot, Commerce Cloud, Salesforce CPQ, Data Cloud, Non-Profit Cloud, Force.com, and Appexchange App Development. 2. Oracle NetSuite - Our services include NetSuite ERP Implementation, Customization, Managed Support, SRP Implementation, SuiteCommerce, and NetSuite OpenAir. 3. Zoho - Our offerings for Zoho include Implementation and customization for Zoho CRM, CRM Plus, and Zoho One, along with Ongoing Support and dedicated resources for Zoho Creator Application Development. 4. SIVIO is a comprehensive Admissions & Student Engagement Platform for educational institutions, built on Salesforce. Our Process: We undertake Business Process Mapping and Requirements Gathering for Salesforce.com, NetSuite, and Zoho, followed by Gap Analysis, Setup and Configuration, Implementation, Customization, Training & Deployment, and Post-deployment support for one week. We also provide Maintenance and Support services with CRM/ERP options available in Fixed, Time & Materials, and Hybrid models, including dedicated resources, ad hoc assistance, and ongoing monthly or annual packages for Salesforce, NetSuite, and Zoho.