**BACKGROUND** Introduce your business and its operations. I am a co-owner of a logging and forestry management firm organized as a multi-member LLC, comprising two owners. **OPPORTUNITY / CHALLENGE** What issue were you seeking to resolve with Designflair, LLC? We required assistance in creating a website and enhancing our marketing strategies. **SOLUTION** What was their contribution scope? Designflair built our website from the ground up using Wix. We supplied the content, and they managed the rest. The website outlines our diverse services, showcases our completed projects, and provides details about our team. Additionally, there’s a contact page for potential clients to reach out to us regarding their projects, which was a key feature we wanted. To increase visibility, they implemented SEO and PPC strategies through Google Ads, conducting keyword research that they utilized to create blog posts focused on those specific keywords. Their efforts extended beyond the website as well. What is the team composition? We primarily collaborate with Alyssa, the owner. How did you begin working with Designflair, LLC? My business partner discovered her online; Alyssa had a reputation as an owner-operator who appeared approachable and knowledgeable. After meeting her, we felt she was a suitable fit, so we proceeded to hire her. What has been your investment level with them? We've invested approximately $5,000. What is the current status of this engagement? Our collaboration commenced in March 2019 and is still ongoing. **RESULTS & FEEDBACK** What evidence do you have demonstrating the impact of this partnership? One of the main indicators of the project's success has been the increase in website views; due to their efforts, we have seen consistent month-to-month improvements. They are truly excelling in their field. How has Designflair, LLC. performed in terms of project management? They have excelled at managing the project, routinely checking in to see if we need assistance and keeping us informed of their progress. Our primary mode of communication has been via email, although we also call them when necessary. What impressed you the most about them? We are particularly impressed by the neatness of their work. Their team is consistently on schedule and prompt. Are there any areas for improvement? Off the top of my head, I can’t think of any; they’ve been performing well. Do you have any advice for potential customers? I would highly recommend them. The only requirement is that you need to provide the content. While Designflair specializes in marketing, they might not know your specific industry, so it’s crucial to furnish the right content for their work to be effective. Once you provide that information, they will manage the rest. **UPDATED REVIEW** This review was published on March 3, 2021. Andie Williams Office Manager, Century Forest Management Environmental Services 1-10 Employees Alpine, Oregon Investment: Less than $10,000 Jan 2021 - Feb 2021 **Project Summary** To enhance their website traffic and improve digital marketing efforts, a locally operated logging company enlisted the services of Designflair, LLC to design and develop their website. **Feedback Summary** Thanks to the work of Designflair, LLC, the newly developed website has increased the company's booking rates to over 30% and helped them hire additional employees for various roles. The team was patient and responsive throughout the partnership. **BACKGROUND** Please describe your company and your role. I serve as the office manager for a locally owned logging company focusing on commercial thinning, clear cuts, and reforestation. **OPPORTUNITY / CHALLENGE** What projects or services did your company hire Designflair, LLC for, and what were your objectives? We engaged Designflair to create a new website, and Allyssa did an outstanding job. We anticipate this website, combined with our advertising strategies, will significantly affect our business by driving continuous web traffic, already resulting in a 30% increase in our booking rate. **SOLUTION** How did you choose Designflair, LLC, and what influenced your decision? We selected Designflair because of its stellar Google reviews and local presence. Could you describe the project scope, including steps, deliverables, and technologies used? Designflair managed most of the project. We were not experienced in website design, and Alyssa exceeded our expectations. We outlined our vision, and she guided us throughout the process. How many members from their team collaborated with you, and what were their roles? Alyssa was our main point of contact and operates as the owner of Designflair. **RESULTS & FEEDBACK** Can you share any measurable outcomes or general feedback on the deliverables? We love the website; it has enabled us to hire two new employees and secure numerous new jobs. Thanks to this project, we’re booked through next spring! How would you describe their project management style, including communication tools and timelines? We primarily communicated by phone and email, as we at Century Forest Management spend a lot of time in the field. Alyssa made everything straightforward, allowing us to maintain our productivity. What impressed you most about this company? I appreciated the ability to text her anytime and receive the needed support. She was consistently professional and considerate. We are committed to supporting local businesses and are very pleased with our decision to work with Designflair, LLC. Are there any areas for improvement? None; Alyssa seems adept at running a professional operation, and her customers are clearly satisfied, often referring her to others! **Star Ratings** Overall rating: 5 Quality: 5 Cost: 5 - Low rates with high quality. Schedule: 5 - Easy constant communication. Willingness to refer: 5 - We already have!