Customer Service Experts, Inc
For Customer Service Experts, Inc
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Overview
50 - 249
Employees
1993
Year Founded
ABOUT CUSTOMER SERVICE EXPERTS, INC
Experience is the Difference
CXEView™ is a platform developed by CXE, Inc. designed to enhance performance and engagement for service organizations. It enables the monitoring of customer experiences, employee coaching, and performance recognition. Featuring real-time dashboards, insights from mystery shopping, and mobile accessibility, it assists in ensuring that service delivery aligns with brand standards across various sectors such as aviation, retail, and hospitality.
Languages Spoken
English
HIGHLIGHTS
50 - 249
Employees
1993
Year Founded
Services
Focus
Industries
Clients
Services Provided
70% Customer Experience (CX) Strategy
20% Operational Process Consulting
10% Partnership & Channel Strategy
About the Team
OUR STORY
Our company is dedicated to enhancing employee and customer experiences through expert-driven strategies and comprehensive support. Led by President & CEO Lise D'Andrea, our diverse team includes seasoned professionals across customer experience strategy, operations, quality assurance, training, consulting, performance measurement, client experience management, and creative services. We offer tailored programs to help organizations develop, revamp, and energize their employee and customer engagement initiatives. With specialists in recruitment, compliance, digital marketing, and recognition programs, we provide end-to-end solutions to foster exceptional experiences. Committed to collaboration and innovation, we invite organizations at any stage—whether beginning anew or seeking to refresh existing efforts—to connect and explore how we can partner to elevate their workplace and customer journeys effectively.