The Customer Experience Company
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Overview
$25,000+
Min Project Size
10 - 49
Employees
2003
Year Founded
ABOUT THE CUSTOMER EXPERIENCE COMPANY
Designing & delivering better customer experiences
The Customer Experience Company (CEC), located in Sydney, is a prominent consultancy specializing in strategic design, experience design, and digital implementation. Founded in 2003, we possess extensive knowledge in customer experience, catering to businesses, government entities, and non-profit organizations. We collaborate with ambitious leaders and organizations to enhance the design, development, and delivery of superior customer and employee experiences.
Tech Stack
Mendix
Languages Spoken
English
HIGHLIGHTS
$25,000+
Min Project Size
10 - 49
Employees
2003
Year Founded
Services
Focus
Industries
Clients
Services Provided
33% Product UX Strategy
17% UX Research & Usability Testing
50% Change Management Consulting
About the Team
OUR STORY
Founded in 2003, The Customer Experience Company collaborates with visionary leaders and organizations to enhance both customer and employee experiences. Serving enterprises, government bodies, and non-profits, they bring extensive expertise spanning strategy, design, and implementation. Their personalized approach involves a deep understanding of each client’s unique environment, customers, and industry. Committed to designing for the greater good, they empower people to thrive amid complexity, aiming to positively impact millions of lives alongside their clients. Emphasizing human-centered and systems thinking, they create meaningful, enduring experiences by integrating customer and employee perspectives. Acting as unbiased experts, they provide actionable strategies that prioritize impactful digitization and adoption of innovative technologies, fostering loyalty, repeat business, and mutual success.
Projects & Clients
Project Size & Rate
Minimum Project Size
$25,000+
Locations
Headquarters
7 Macquarie Pl, Sydney NSW 2000
Sydney, New South Wales, Australia 2000