CRM Genesis

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Overview

$1,000+

Min Project Size

$25 - $49/hr

Avg Hourly Rate

10 - 49

Employees

2013

Year Founded

ABOUT CRM GENESIS

Creatio consulting & development partner

We assist businesses in implementing CRM systems, automating processes, boosting sales and conversion rates, organizing operations, and enhancing efficiency and structure. Our aim is to strengthen the already successful, simplify complex tasks, and consistently see our projects through to completion. Each of our professionals is highly skilled in their respective fields. While we cater to all sectors of business, our strongest expertise lies in CRM system implementation across industries such as construction, e-commerce, finance, legal services, healthcare and dentistry, logistics, beauty and wellness, and professional services. Over nearly a decade in the market, we have completed more than 450 automation projects.

Tech Stack

Creatio

Languages Spoken

EnglishUkrainian

HIGHLIGHTS

$1,000+

Min Project Size

$25 - $49/hr

Avg Hourly Rate

10 - 49

Employees

2013

Year Founded

Services

Focus

Industries

Clients

Services Provided+1 Services

35% CRM Consulting and SI

8% ERP Consulting and SI

8% Other IT Consulting and SI

15% Change Management Consulting

12% Operational Process Consulting

7% Go-to-Market Strategy

5% Business Model Design & Validation

5% Market Research & Competitive Intelligence

Portfolio

CPM for investment management company

Unknown

The company "Tvoe Kolo" tackled the limitations of the Bitrix24 CRM system, which did not adequately address their needs for managing clients, automating processes, and handling information about land plots. To enhance performance and optimize operations, they transitioned to the Creatio CRM system. The steps taken included: 1. Analyzing processes and defining requirements. 2. Developing an implementation plan and assigning tasks. 3. Configuring users, corporate branding, and access levels. 4. Setting up modules for Leads, Sales, Purchasing, and more. 5. Transferring and verifying data. 6. Conducting testing and training for employees. 7. Providing ongoing support and optimization. They expanded functionality by implementing site management, transactions, calculations, etc. As a result, the adoption of Creatio CRM led to improvements in sales, purchasing, and customer relations. The client portal on the website and integration with the CRM facilitated seamless collaboration, while centralized data storage and access to reports and analytics enhanced decision-making processes.

CRM for a studio teaching children gymnastics

Silver Studio

What was accomplished? The client requested the implementation of a new CRM system and the optimization of their business processes. They expressed a desire to move away from the Bitrix24 CRM platform to a system that would better fulfill their needs and enhance work efficiency. Through discussions regarding their requirements, it became clear that they wanted software that could integrate with their website. This integration would automate various processes, streamline customer interactions, and improve overall communication. Here's what was achieved: 1. **CRM System**: A thorough analysis of customer needs highlighted the necessity for system configuration, taking into account business specifics, as well as client interaction fields and processes. 2. **Website Integration**: Our team ensured seamless data exchange between the CRM and the client's website, maintaining up-to-date information on customers and their actions. 3. **Automated Business Process**: The implemented automated business process aligned with the CRM's functionality, allowing the client to manage schedules, register participants, and track progress in real-time. 4. **Social Media Connection**: The integration of the CRM with social networks enabled easy communication between the client and their audience, facilitating prompt responses to inquiries and enhancing service quality. **Results**: Following the implementation of Creatio, the client observed significant process improvements. The tailored software resulted in time and resource savings, reduced errors, and enhanced customer communication. Automated class planning increased participant management efficiency, while the social media integration attracted new customers, improved support, and created a favorable brand impression. Consequently, the client bolstered their market position, increased operational efficiency, and enhanced customer interactions.

CRM for pub

Unknown

Overview: The client requested the implementation of a new CRM system tailored to their business requirements, replacing Bitrix24. The primary objectives were to enhance business processes, improve communication, broaden functionality, and streamline team collaboration. Actions Taken: 1. Configured the basic setup of Creatio 2. Established and migrated business processes with subtasks 3. Optimized the organizational structure 4. Developed and integrated a Telegram bot for restaurant staff, enabling daily report submissions and support contact 5. Enabled the option to add photos/videos to reports through the chatbot 6. Set up a process for creating new menus 7. Customized dashboards and reports 8. Provided ongoing technical support System Implemented: Creatio Outcome: Following the adoption of the new system, the client experienced a notable boost in productivity through the automation and enhancement of their work processes, alongside improved communication and expanded analytical and control capabilities. The additional features and the developed bot provided further tools to optimize all aspects of the company's operations.

2 more projects

Projects & Clients

Project Size & Rate

Minimum Project Size

$1,000+

Average Hourly Rate

$25 - $49/hr

Pricing Snapshot

Min Project Size

$1,000+

Avg Hourly Rate

$25 - $49/hr

Cost Rating

N/A

What Clients Have Said

"CRM Genesis delivers quality projects within budget and timeline expectations based on verified client feedback."

Based on verified reviews and internal benchmark data

PROJECT BUDGETS

No budget data yet — reviewers either haven't shared a project budget or kept theirs confidential.

Select a service

CRM Consulting and SI

ERP Consulting and SI

Other IT Consulting and SI

Change Management Consulting

Operational Process Consulting

Go-to-Market Strategy

Business Model Design & Validation

Market Research & Competitive Intelligence

Customer Experience (CX) Strategy

Industry Recognitions

Tucha Partner

View source

Ringostat Partner

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Stream Telecom Partner

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Creatio Official Integrator Partner

View source

Locations

Headquarters

5 Amvrosiya Buchmy Street

Kyiv, Ukraine 02000

+380504764523

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