Brands thrive by fostering authentic connections with their customers. At Convert8, we believe that outstanding customer service is key to ensuring both loyalty and increased sales. When we launched in 2019, we identified a significant issue: businesses were losing sales opportunities with every unanswered or unassisted conversation. This realization led us to create ALEXIO AI—an intelligent chatbot that operates around the clock, never overlooks an opportunity, and transforms every customer interaction into a potential sale. Major brands such as KFC and McDonald’s in the region rely on ALEXIO AI to perform effectively in high-pressure, high-volume situations. We have proven our capability, and today, our team of problem solvers and innovators spans across Asia, all dedicated to the same mission: helping our clients boost revenue through impactful customer conversations.