Connectability IT Support

For Connectability IT Support

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Overview

$10,000+

Min Project Size

$100 - $149/hr

Avg Hourly Rate

10 - 49

Employees

1995

Year Founded

ABOUT CONNECTABILITY IT SUPPORT

Putting the pieces together

For more than 30 years, Connectability has been a reliable partner for businesses in Toronto and the Greater Toronto Area, delivering expert managed IT services that ensure your technology operates efficiently and securely. As a managed service provider (MSP), we specialize in cybersecurity, cloud solutions, IT consulting, data backup and recovery, help desk support, and remote monitoring and management (RMM), keeping your business safeguarded and ready for the future.

Languages Spoken

EnglishFrench

HIGHLIGHTS

$10,000+

Min Project Size

$100 - $149/hr

Avg Hourly Rate

10 - 49

Employees

1995

Year Founded

Services

Focus

Industries

Clients

Services Provided

40% Other IT Consulting and SI

60% Cloud Consulting & SI

About the Team

OUR STORY

Connectability Inc. was founded in 1995 by Ted Shafran, a York University computer science graduate, with a commitment to providing comprehensive IT support for businesses. Ted’s pioneering spirit led the company to early adoption of technologies like Linux, the Internet, and VPNs, evolving recently into virtualization and cloud computing. The leadership team includes President Brad Shafran, who, since joining in 2014, has expanded marketing, sales, and operations strategies, and Service Delivery Manager Kate McLeod, whose extensive military logistics experience ensures exceptional customer service. The company’s technical expertise is strengthened by specialists with diverse backgrounds such as Phil Nascimento, Chris Barnes, Lisa Oelmann, and Renz Valerio. Supporting administration and client relations are Sergey Rakhmalevich and Nrupur Prashant, both bringing professionalism and

Portfolio

Managed IT Service for Long Term Care facilities

Royal Terrace Long Term Care

Connectability offers comprehensive cybersecurity and managed IT services for Royal Terrace, guaranteeing that their IT infrastructure remains secure, dependable, and prepared for the future. Our services encompass ongoing remote monitoring, proactive hardware assistance, and routine system health assessments in both on-premise and cloud settings. We prioritize responsiveness by addressing support tickets within the stipulated SLA timelines through our dedicated helpdesk team. To maintain alignment and facilitate smooth operations, we conduct monthly and quarterly review meetings with Royal Terrace’s leadership, providing transparency, strategic advice, and a platform to discuss any evolving requirements.

Managed IT Services and Cybersecurity Solutions

Origin and Cause

For more than six years, Origin and Cause has collaborated with Connectability, depending on our team to offer reliable, high-quality IT support and strategic insights. As a dependable technology partner, we deliver responsive services, proactive maintenance, and expert guidance to keep their IT systems secure, stable, and aligned with their business objectives. Our enduring partnership demonstrates our dedication to understanding OCIG's changing needs and providing dependable support, allowing their team to concentrate on their primary priorities: their clients and their forensic engineering operations.

Managed IT Services for Hotels

Choice Hotels Canada

Connectability offers comprehensive IT management and cybersecurity assistance to Choice Hotels Canada, guaranteeing that their technology infrastructure is secure, dependable, and optimized for peak performance. Our collaboration covers various locations and encompasses proactive network surveillance, hardware and software management, and sophisticated threat protection throughout their systems. We closely collaborate with Choice Hotels Canada to provide prompt support, reduce downtime, and ensure adherence to industry standards. By conducting regular assessments and aligning with their business objectives, our team ensures that their IT environment effectively supports operational excellence across their Canadian operations.

1 more project

Projects & Clients

Project Size & Rate

Minimum Project Size

$10,000+

Average Hourly Rate

$100 - $149/hr

Pricing Snapshot

Min Project Size

$10,000+

Avg Hourly Rate

$100 - $149/hr

Cost Rating

N/A

What Clients Have Said

"Connectability IT Support delivers quality projects within budget and timeline expectations based on verified client feedback."

Based on verified reviews and internal benchmark data

PROJECT BUDGETS

No budget data yet. Reviewers either haven't shared a project budget or kept theirs confidential.

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Other IT Consulting and SI

Cloud Consulting & SI

Industry Recognitions

Best MSP in the GTA - Consumer Choice Award

View source

Locations

Headquarters

970 Lawrence Avenue West, Suite 402

North York, Ontario, Canada M6A3B6

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