Concord Europe

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Overview

50 - 249

Employees

2017

Year Founded

ABOUT CONCORD EUROPE

Transforming Your Business Through Technology

Concord Europe is a technology consulting firm situated in the heart of the Balkan region. Our goal is to help businesses of all sizes navigate their most difficult technology and operational challenges. We don’t just make promises; we take action to achieve results. Partnering with our headquarters in the USA, we aim to revolutionize the IT landscape! 🚀 Our five main areas of expertise include: Business Strategy & Alignment, Digital & User Experience, Cloud Applications & Integration, Data Solutions & Analytics, and Information Security. Since 2017, our team of over 150 professionals has successfully enhanced sectors such as healthcare, insurance, manufacturing, transportation, and finance through technology. At Concord Europe, we offer comprehensive digital transformation, team augmentation, data modernization, cloud migration, and product development consulting. We adhere to industry best practices and maintain a partnership approach to ensure consistently high quality across all our services.

Languages Spoken

English

HIGHLIGHTS

50 - 249

Employees

2017

Year Founded

Services

Focus

Industries

Clients

Services Provided

23% Custom Web Application Development

7% QA & Software Testing

3% Code Review & Technical Audits

17% BI & Big Data Consulting & SI

14% IT Staff Augmentation

3% Other IT Consulting and SI

33% Business Intelligence (BI) Dashboard Development

Portfolio

Reigning in Operations

Unknown

CHALLENGE Our retail banking client struggled to grasp the capabilities of different business lines and to identify the assets and vendors associated with their products and services. This confusion resulted in a significant backlog of requests and varying levels of service, negatively impacting the customer experience. SOLUTION By thoroughly analyzing operations and reducing unnecessary processes and vendor costs, Concord facilitated the bridging of gaps between the current and ideal states. This was achieved through the establishment of more efficient operations, enhanced customer experience, and improved IT processes. RESULTS Consequently, our client was able to attain the following:

Minimize Damages From Fraudulent Providers

Unknown

CHALLENGE Our Fortune 100 healthcare client faced difficulties in detecting and measuring the damage caused by fraudulent activities among providers. They needed to identify network providers who were directly or indirectly involved in fraud. SOLUTION By collaborating with Concord Europe’s AI Cloud platform, our client created an analytics application that assessed both internal and external data to identify and analyze harmful activities by in-network providers. This method utilized external, publicly accessible unstructured data, combined with government and internal enterprise information, employing a range of NLP, ML, and deterministic techniques continuously. RESULTS After a month of using the newly implemented system, our client:

Accelerating Time to Market

Unknown

CHALLENGE Our client is a leading provider of specialized utilization management services for payers. Over the past two decades, the client has experienced organic growth, establishing itself as a prominent player in the industry with six top-tier products. However, a lack of investment in technology has significantly hindered the client’s ability to introduce new offerings. SOLUTION Concord assembled a team of 53 specialists across locations in Minneapolis, Chicago, and Bulgaria, maintaining a 1:5 on to offshore resource ratio. Our team brought expertise in Java Spring, SpringBoot, SpringBatch, AWS, MongoDB, ActiveMQ, Kafka, DataStage, C#, .NET, and SQLServer. RESULTS Following our assistance with the client’s digital transformation, we achieved the following outcomes:

Pricing Snapshot

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What Clients Have Said

"Concord Europe delivers quality projects within budget and timeline expectations based on verified client feedback."

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PROJECT BUDGETS

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Custom Web Application Development

QA & Software Testing

Code Review & Technical Audits

BI & Big Data Consulting & SI

IT Staff Augmentation

Other IT Consulting and SI

Business Intelligence (BI) Dashboard Development

Locations

Headquarters

26 ulitsa "Bacho Kiro"

Sofia, Sofia, Bulgaria 1000

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