CommonPlaces Interactive

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Overview

$25,000+

Min Project Size

$50 - $99/hr

Avg Hourly Rate

10 - 49

Employees

1998

Year Founded

ABOUT COMMONPLACES INTERACTIVE

Connecting You to Your Customers

CommonPlaces Interactive specializes in creating tailored websites and portals that deliver distinctive and engaging experiences aimed at connecting you with your customers. We merge technology, strategy, and creativity to effectively convey your digital message to your audience, regardless of the device they are using. Our main areas of expertise include: Custom Web Development, Custom Portals for Partners/Employees, and Digital Marketing. Recent accolades include: Web Award for Outstanding Website for the Verizon Innovative App Challenge, Best of Industry Web Award for Best Medical Equipment Website for BK Ultrasound, recognition as one of CIOReview's "20 Most Promising Web Development & Design Solution Providers in 2015," and being named a Top Drupal Custom Development Company from 2014 to 2016.

LANGUAGES SPOKEN

English

HIGHLIGHTS

$25,000+

Min Project Size

$50 - $99/hr

Avg Hourly Rate

10 - 49

Employees

1998

Year Founded

Services

Focus

Industries

Clients

Services Provided

100% Custom Web Application Development

55% Product UX Strategy

45% UX Research & Usability Testing

40% Search Engine Optimization (SEO)

35% Digital Strategy

25% Content Marketing Strategy

100% Brand Identity Design

About the Team

OUR STORY

Established in 1998, CommonPlaces is a nationally acclaimed digital agency dedicated to merging strategy, creativity, and technology to craft outstanding online experiences. With over two decades of expertise and more than 1,000 projects across diverse industries, we empower B2B organizations and nonprofits to enhance engagement, streamline operations, and grow sustainably. Rooted near Boston Common—a symbol of gathering and community—our mission is to create digital spaces that foster connection and personalization, blending human creativity with AI advancements. We prioritize partnership, innovation, and integrity, treating clients as extensions of our team and delivering secure, custom solutions that offer high ROI and seamless management. Our commitment extends beyond project completion, ensuring transparent communication and ongoing support.

Portfolio

New Futures

Unknown

CommonPlaces collaborated closely with New Futures on every segment of their website, adhering to a proven process that encouraged feedback at each stage while ensuring consistent branding and functionality. We evaluated forms and content management, implementing enhancements to facilitate easy sign-ups for updates, improved information searching, and real-time notifications regarding changes in law and policy. New Futures prioritizes equipping individuals with the means to advocate for themselves and the state of New Hampshire. We improved the navigation, enabling visitors to access the advocacy registration form directly from the main menu and join the New Futures advocacy network. Additionally, a significant portion of the site’s content is available to the public, providing news, policies, and blogs from active advocates. Keeping user experience as a top priority, CommonPlaces restructured the usability of the Events Calendar and News Section. The Events Calendar was added to the main menu for easy access, while we also developed a streamlined process for posting, categorizing, and archiving news articles, making them searchable and sortable by type and category, with integration into the site’s search function. The content management system was overhauled to establish user permissions for content authors, allowing them to access the site’s back-end in a visual format without needing coding skills. These 'builder pages' enable authors to create news articles or add infographics simply by dragging and dropping content blocks into place, tagging them with the appropriate categories. They can now edit their material, preview changes, and publish updates in real-time, which enhances the overall efficiency of the process.

Cybereason

Unknown

Cybereason, a cybersecurity firm located in Boston, MA, collaborated with CommonPlaces to develop a knowledge base for its customers and employees. This knowledge base, now called "The Nest," provides digital resources that facilitate customer onboarding and enable self-service support. To cater to a global clientele, the portal includes multilingual features. Given the high number of users accessing the portal, implementing role-based access and permissions was crucial for its success and efficiency. Additionally, CommonPlaces assisted Cybereason in integrating their customized Salesforce account and ticketing system into 'The Nest.' This Salesforce configuration required detailed documentation and training to ensure all workflows functioned properly without hindering the site's performance. Within three years of launching the portal, The Nest achieved the following metrics: - 12,868 users - 26,420 support tickets created during client interactions - 1,130 knowledge base articles - 3,790 documentation pages - 460 resource documents - 300 announcements and events - 220 videos - 110 blog posts - 150 instructional pages and training resources for both employees and clients - 500 comments on various site content.

edX

Unknown

The edX Customer/Partner Portal serves as a comprehensive resource hub for accessing the educational materials necessary for utilizing the edX platform. edX, a collaboration between MIT and Harvard, offers LMS solutions. The target audience includes course authors, faculty members, university administrators, developers, and partners. The edX team established project requirements and created their own sitemaps before transitioning the project to CommonPlaces. Key project requirements encompassed intuitive navigation and layout, responsive design, effective search functionality, a thorough knowledge base, interactive forums, organic groups, and varying access levels for different user roles. Despite a meticulously detailed project plan, edX had to implement a major change to the site architecture later in the process. The CommonPlaces team responded swiftly to this adjustment, resulting in a unified system that addresses the diverse needs of edX partners and open source users.

4 more projects

Projects & Clients

Project Size & Rate

Minimum Project Size

$25,000+

Average Hourly Rate

$50 - $99/hr

Pricing Snapshot

Min Project Size

$25,000+

Avg Hourly Rate

$50 - $99/hr

Cost Rating

N/A

What Clients Have Said

“

"CommonPlaces Interactive delivers quality projects within budget and timeline expectations based on verified client feedback."

Based on verified reviews and internal benchmark data

MOST COMMON PROJECT SIZE

0 Reviews

this range

No distribution data available.

Select a service

Custom Web Application Development

Product UX Strategy

UX Research & Usability Testing

Search Engine Optimization (SEO)

Digital Strategy

Content Marketing Strategy

Brand Identity Design

Industry Recognitions

Web Excellence Award: Best Community Website

View source

Locations

Headquarters

45 Lafayette Road, Suite 304

North Hampton, New Hampshire, United States 03862

+16033296760

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