AI-Powered Operations Automation for NYC GC
US General Contractor, New York (confidential)
A general contractor based in New York City was struggling with excessive manual back-office tasks. Their team spent several days each month manually processing invoices, following up with vendors for necessary documentation, reconciling budgets using spreadsheets, and only discovering budget overruns weeks after the fact. This was squeezing profit margins on all their projects. We introduced CofountOS, our AI operations platform, into their workflow. The platform now manages their invoicing from start to finish, including receiving invoices, automatically extracting line items, matching them to purchase orders, and flagging any discrepancies before payment is made. It provides real-time budget monitoring for each project and alerts project managers on the same day if a project exceeds 80% of its committed spending, rather than the next month when it is too late. Change orders are automatically flagged, drafted, and sent for approval, while compliance documentation is continuously tracked with built-in expiry alerts. The results after implementing the system were: • 47 invoices processed automatically each month (average time: 2.1 minutes for the entire process) • 60% reduction in administrative time for the operations team • 85% faster identification of budget overruns with same-day alerts instead of monthly reports • 15% increase in project margins • Compliance score: 94%