CMS
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Overview
10 - 49
Employees
1967
Year Founded
ABOUT CMS
Call Center Solutions Built for any Business
Established in 1967 in Columbus, OH, CMS originally aimed to offer answering and secretarial services to businesses in Central Ohio. Over the years, CMS has expanded its offerings to include fully customizable products and now serves a variety of industries globally. The company's headquarters is located on Grant Avenue in the Discovery District of Downtown Columbus, close to three colleges and universities within four blocks and a few miles from three others, including one of the largest and most esteemed public universities in the nation. Key details: No free trial available, pricing includes 100 minutes for $120/month, 200 minutes for $200/month, 400 minutes for $340/month, 800 minutes for $640/month, and 1600 minutes for $1200/month.
LANGUAGES SPOKEN
English
HIGHLIGHTS
10 - 49
Employees
1967
Year Founded
Services
Focus
Industries
Clients
Services Provided
100% Customer Support Outsourcing
About the Team
OUR STORY
Established in 1967 in Columbus, OH, Continental Message Solution (CMS) has grown from a local answering and secretarial service to an award-winning global call center and live answering service provider. Committed to operational excellence and customer service, CMS offers fully customizable solutions for diverse industries. Its main office, located in Downtown Columbus near several universities including The Ohio State University, leverages both on-site and remote agents to ensure flexible, on-demand coverage. The company emphasizes system reliability with redundant servers, backup power, and fiber-optic communication loops to prevent outages. CMS continually invests in proprietary technology, enabling 100% customized call scripting and seamless integration with clients’ work systems, positioning it as a comprehensive communication hub supporting various business needs around the clock.
