CMIT Solutions of Chicago Downtown

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Overview

$10,000+

Min Project Size

$50 - $99/hr

Avg Hourly Rate

2 - 9

Employees

2008

Year Founded

ABOUT CMIT SOLUTIONS OF CHICAGO DOWNTOWN

Completely Managed IT

We assist organizations in Chicago and beyond in achieving growth by utilizing technology more effectively and securely.

LANGUAGES SPOKEN

English

HIGHLIGHTS

$10,000+

Min Project Size

$50 - $99/hr

Avg Hourly Rate

2 - 9

Employees

2008

Year Founded

Services

Focus

Industries

Clients

Services Provided

40% Managed IT Services

20% Cybersecurity Assessments & Hardening

10% Cloud Migration Services

10% Disaster Recovery & Business Continuity Planning

20% IT Helpdesk & Support Services

About the Team

OUR STORY

Jeremy Treister, President of CMIT Solutions Chicago Downtown, leads with over 20 years in managed IT services, bringing a strategic, client-first philosophy to the company. Under his guidance, CMIT Solutions has become a trusted provider of reliable IT support and innovative cybersecurity solutions, valued for its collaborative approach and deep operational knowledge. The company boasts over 250 franchise locations and 900 technology experts dedicated to empowering businesses through cutting-edge managed services. Recognized locally and nationally, CMIT Solutions has earned prestigious awards including a spot on Entrepreneur Magazine’s Franchise 500 and ConnectWise Partner of the Year. Committed to community and long-term client success, CMIT blends local relationships with extensive resources, delivering technology solutions that drive business growth and security.

Portfolio

Workstation Optimization for Architecture Firm

Architecture Firm - Chicago IL

**Architecture Firm | Optimization of CAD Workstations & Continuous IT Support** **Challenge:** An architecture firm had recently upgraded a third of its CAD workstations, but users continued to experience slow performance and software issues. Despite the investment, productivity was negatively impacted. **Solution:** The firm partnered with CMIT Solutions of Chicago Downtown as its Managed IT Service Provider. We conducted a thorough audit of their systems and identified inconsistencies in driver versions, firmware, and configurations across the CAD workstations. We standardized and optimized their setups to ensure consistent performance and long-term maintenance. **Results:** Architects and designers, among the firm's highest earners, noticed immediate enhancements in system speed and reliability. This led to increased productivity and a significant reduction in IT-related complaints. **Ongoing Impact:** With technology no longer hindering progress, the firm has confidently expanded into new markets and grown its team, backed by proactive IT management and a responsive help desk.

IT Standardization & Strategic Support

Workforce Development Nonprofit in Chicago

**Challenge**: The expanding workforce development nonprofit faced difficulties due to an unstructured approach to technology. Their Microsoft 365 setup was inadequately configured, user onboarding was inconsistent, and procurement processes were not standardized. This negatively impacted staff productivity and partner engagement. **Solution**: CMIT Solutions of Chicago Downtown became their reliable IT partner, offering organized help desk support, centralized procurement, and clearly defined standard operating procedures (SOPs). We improved their Microsoft 365 environment for better security and management, and introduced modern, interactive AV solutions in essential conference areas to enhance hybrid collaboration. **Results**: The nonprofit experienced immediate gains in technology reliability and user experience. Staff members were able to collaborate more effectively, and engagement with business partners and program participants significantly increased due to the implementation of professional-grade tools and support. **Ongoing Impact**: With stable, secure, and progressive IT systems implemented within a nonprofit-friendly budget, the organization has greatly broadened its outreach and team. Technology has transitioned from being a hindrance to becoming an asset that supports their mission.

Co-Managed IT for U.S. Operations

Global SaaS Platform - North American Headquarters

**Challenge**: A global logistics SaaS provider with Sales and Customer Success teams throughout North America encountered significant IT challenges, including gaps in timezone support, disjointed onboarding and offboarding procedures, and insufficient onsite expertise for office setups, procurement, and conferencing tools. U.S. office managers often found themselves dealing with technical issues on their own or relying on international teams for assistance. **Solution**: CMIT Solutions of Downtown Chicago offered Co-Managed IT services specifically designed for their North American operations. We provided local procurement assistance, onsite IT concierge services, and smooth user onboarding and offboarding processes, which included hardware exchanges in a depot-style system. Our help desk was connected with their internal systems, enhancing issue tracking and resolution. **Results**: The company experienced a significant boost in employee satisfaction, quicker onboarding processes, and improved efficiency in office setups. Additionally, they were able to cut costs by eliminating the need to fly in IT staff from abroad for routine support. **Ongoing Impact**: With CMIT managing everyday IT tasks, the U.S. office manager can now concentrate entirely on team and business objectives. Technology has transformed into a fully supported facilitator rather than a challenge for their expanding U.S. operations.

Projects & Clients

Project Size & Rate

Minimum Project Size

$10,000+

Average Hourly Rate

$50 - $99/hr

Pricing Snapshot

Min Project Size

$10,000+

Avg Hourly Rate

$50 - $99/hr

Cost Rating

N/A

What Clients Have Said

“

"CMIT Solutions of Chicago Downtown delivers quality projects within budget and timeline expectations based on verified client feedback."

Based on verified reviews and internal benchmark data

MOST COMMON PROJECT SIZE

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Managed IT Services

Cybersecurity Assessments & Hardening

Cloud Migration Services

Disaster Recovery & Business Continuity Planning

IT Helpdesk & Support Services

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