CloudTalk
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Overview
50 - 249
Employees
2018
Year Founded
ABOUT CLOUDTALK
Work locally, grow globally
CloudTalk is a worldwide solution designed to enhance the productivity of your sales teams, improve customer relationships, and support the overall operations of your business through its all-encompassing phone system software. Notable features of CloudTalk include automated call distribution, call recording, voicemail, interactive voice response (IVR), and customizable reporting. Companies can use wallboards to obtain real-time insights into employee activities and recognize behavioral patterns through sentiment or emotional analytics.
LANGUAGES SPOKEN
English
HIGHLIGHTS
50 - 249
Employees
2018
Year Founded
Services
Focus
Industries
Clients
Services Provided
100% Customer Support Outsourcing
100% Telecommunication Services
About the Team
OUR STORY
CloudTalk revolutionizes call center operations by offering AI-powered cloud software tailored for high-growth teams seeking to move beyond outdated systems. Instantly establishing a local presence with international numbers across 180+ countries, CloudTalk enhances productivity using smart sales dialers and AI conversation intelligence to optimize outreach and automate insights. Seamlessly integrating with over 100 business tools like Salesforce and HubSpot, it ensures two-way data synchronization for deep customer context. Designed for scalability and reliability, CloudTalk boasts 99.999% uptime, crystal-clear call quality, and robust security with end-to-end encryption compliant with global standards such as GDPR and HIPAA. This solution accelerates deployment, cuts wait times significantly, doubles outbound success rates, and empowers teams with insightful analytics, allowing agents to focus on high-value interactions and driving smarter growth worldwide.
