C
CiQ
For CiQ
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Overview
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50 - 249
Employees
2019
Year Founded
ABOUT CIQ
Driven by industry-leading insights supplied by ou
Leveraging cutting-edge insights from our sister company, Connect iQ, we provide truly innovative solutions. Whether you're aiming for outstanding customer service, high customer retention, or attracting new clients through a sales initiative, we effectively combine advanced technology with genuine human interaction to help you achieve your goals.
Languages Spoken
EnglishAfrikaansXhosaZulu
HIGHLIGHTS
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50 - 249
Employees
2019
Year Founded
Services
Focus
Industries
Clients
Services Provided
50% Customer Support Outsourcing
50% Sales Process Consulting
About the Team
OUR STORY
Our leadership team, composed of seasoned professionals, is dedicated to advancing your business through expert support. Founded and managed by Steve Thompson, our company excels in orchestrating intelligent customer interactions. Kirk Gillon, Chief Operations Officer, brings extensive contact centre experience since 1998, with a strong background in resource planning and operational management at director levels. Operations Managers Nomthi Mtambo and Evelyn Moonsamy contribute deep expertise, with Nomthi specializing in BPO services including Quality Assurance and financial sector insights, and Evelyn overseeing Shared Services to maintain operational excellence. Magdeline Naidoo's knowledge, particularly in financial services and insurance, enhances campaign management for domestic and international clients. Lisa Naicker leads our human resources, ensuring the company upholds industry-leading performance annually.
Projects & Clients
Project Size & Rate
Minimum Project Size
$1,000+
Average Hourly Rate
< $25/hr
Locations
Headquarters
1 Montgomery Drive
Mount Edgecombe, South Africa 4302