Our leadership team, composed of seasoned professionals, is dedicated to advancing your business through expert support. Founded and managed by Steve Thompson, our company excels in orchestrating intelligent customer interactions. Kirk Gillon, Chief Operations Officer, brings extensive contact centre experience since 1998, with a strong background in resource planning and operational management at director levels. Operations Managers Nomthi Mtambo and Evelyn Moonsamy contribute deep expertise, with Nomthi specializing in BPO services including Quality Assurance and financial sector insights, and Evelyn overseeing Shared Services to maintain operational excellence. Magdeline Naidoo's knowledge, particularly in financial services and insurance, enhances campaign management for domestic and international clients. Lisa Naicker leads our human resources, ensuring the company upholds industry-leading performance annually.