C
Callnovo
For Callnovo
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Overview
1000 - 9999
Employees
2004
Year Founded
ABOUT CALLNOVO
Multilingual Contact Center Outsourcing Provider
Callnovo is a top provider of outsourced contact center services, focusing on customer support and technical assistance. We offer multilingual call center operations and comprehensive omni-channel contact center and CRM technology solutions. Our tailored, professional, and adaptable call center services cater to both small and large international businesses.
Languages Spoken
EnglishFrench
HIGHLIGHTS
1000 - 9999
Employees
2004
Year Founded
Services
Focus
Industries
Clients
Services Provided
50% Customer Support Outsourcing
50% Outbound Lead Generation
About the Team
OUR STORY
Callnovo is a global leader in multilingual customer service solutions, operating across 20+ countries with expertise in over 65 native languages and a diverse industry portfolio. Boasting over 20 years of operational experience, the company specializes in supporting small to medium-sized enterprises by addressing the challenges of cross-border customer service, including cost efficiency, talent acquisition, and consistent service standards. Leveraging advanced technologies such as AI-driven efficiency tools and HeroDash CRM, Callnovo delivers seamless communication and agile, around-the-clock support. Recognized for excellence and compliance with global standards, the company offers personalized, scalable solutions across sectors like e-commerce, healthcare, and technology, empowering businesses worldwide to optimize customer engagement while minimizing operational expenses.
Locations
Headquarters
3601 Highway 7 East, Suite 1108
Markham, Ontario, Canada L3R 0M3