Call Force Global
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Overview
$25,000+
Min Project Size
150+
Avg Hourly Rate
10 - 49
Employees
2026
Year Founded
ABOUT CALL FORCE GLOBAL
Fully remote scalable call center operation
Call Force Global is a nearshore BPO that offers scalable call center and virtual assistant services to US companies. Our agents, located in Jamaica, Trinidad, Guyana, and Colombia, operate in US-aligned time zones and have native English language skills. We utilize AI throughout our operations, including agent performance analytics, real-time call monitoring, and automated quality assurance. Our decisions are driven by data, supported by live dashboards, SLA tracking, and ongoing optimization. We manage outbound campaigns, inbound customer support, virtual assistant tasks, and comprehensive workforce management. Each agent is trained in client-specific procedures and supervised by our dedicated operations team. As part of an established North American operational network, we support over 100 businesses across more than 35 industries and are TCPA compliant from the start. Whether you require 5 agents or 50, we can deploy them within days, not months.
Languages Spoken
EnglishFrench
HIGHLIGHTS
$25,000+
Min Project Size
150+
Avg Hourly Rate
10 - 49
Employees
2026
Year Founded
Services
Focus
Industries
Clients
Services Provided
100% Customer Support Outsourcing
About the Team
OUR STORY
Our Narrative
We are Call Force Global, a nearshore BPO established in 2026, providing remote call center and virtual assistant services from Jamaica, Trinidad, Guyana, and Colombia. Our team, comprising skilled operations leaders, quality assurance experts, trainers, and technology professionals, utilizes North American strategies, real-time quality assurance, TCPA compliance, and quick recruitment to achieve rapid growth. We cater to over 35 industries with clear pricing, daily reporting, dedicated account management, and low employee turnover.
TEAM PHOTOS
Projects & Clients
Project Size & Rate
Minimum Project Size
$25,000+
Average Hourly Rate
150+