Business Telephone eXchange | BTX

BTX | Business Telephone eXchange is a communications specialist that has been delivering business-grade phone systems and networking solutions for more than 20 years. We focus on combining traditional hardware with contemporary cloud technology. Unified Communications & Phone Systems: BTX designs, installs, and maintains both cloud-based and on-site phone systems. Cloud-Based VoIP: They are skilled resellers and integrators for prominent platforms like RingCentral, Ooma, 8x8, Sangoma, and Vonage, emphasizing features such as AI-driven call summaries, mobile/desktop integration, and video conferencing. Premise-Based Systems: For businesses that prefer on-premises hardware, they provide support and installation for traditional systems, including Mitel (MiVoice Connect) and ShoreTel. Legacy Support: BTX offers unique value with its extensive library of manuals and technical assistance for older systems (such as Altigen or Comdial), aiding businesses in maintaining their existing hardware. Structured Cabling & Infrastructure: As a specialized cabling contractor in the Bay Area, they manage the essential "backbone" of business networks, including: Voice & Data Cabling: Installation of Cat5e, Cat6, and Fiber Optic connections. Office Build-outs: Thorough wiring solutions for new offices, medical facilities, cubicles, and data centers. Rack Management: Professional organization of server rooms, phone closets, and network racks to ensure reliability and ease of troubleshooting. Managed Connectivity: BTX serves as a consultant to ensure that your internet and network can support high-quality voice traffic: Carrier Services: They assist businesses in selecting and implementing internet circuits from providers such as Comcast Business, Verizon, Spectrum, and TPx. Wireless Networking: Designing robust Wi-Fi solutions using enterprise hardware like Ruckus, Ubiquiti UniFi, and Aruba. SD-WAN & Network Continuity: Offering managed internet solutions that prioritize voice traffic and include 4G/LTE failover to minimize downtime.