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Blue Glass Solutions
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Overview
$1,000+
Min Project Size
$50 - $99/hr
Avg Hourly Rate
2 - 9
Employees
2022
Year Founded
ABOUT BLUE GLASS SOLUTIONS
Take your contact center to the next level!
We offer a comprehensive range of services to fulfill all your contact center requirements. Whether you are launching a new operation or seeking to reorganize an existing one, our team of Technical and Management Consultants is here to assist you. Our guiding principle is to analyze, identify, advise, and execute. We focus on building relationships rather than just transactions. We commit to supporting you with any questions or challenges that may arise throughout the process. As a Zendesk Sales and Implementation Partner, we provide a variety of on-demand services, including:
- CRM Administration
- User Setup and Configuration
- Workflow Rules and Triggers
- Advanced Reporting
- Contact Center Design and Automation Services
- Forms Design
- Knowledge Management Administration
- AI Chat Bots and Automation
- AI Analytics and Customer Journey Mapping
- Contact Center Assessment
- Technology Roadmaps
- Voice of the Customer
- And much more!
LANGUAGES SPOKEN
English
HIGHLIGHTS
$1,000+
Min Project Size
$50 - $99/hr
Avg Hourly Rate
2 - 9
Employees
2022
Year Founded
Services
Focus
Industries
Clients
Services Provided
50% Custom AI Chatbot Development
15% AI-Powered Document Processing
35% Workflow Automation (Zapier / Make / n8n)
30% Customer Support Outsourcing
70% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
Projects & Clients
Project Size & Rate
Minimum Project Size
$1,000+
Average Hourly Rate
$50 - $99/hr