The agency operates from offices in Exeter, Plymouth, and Torquay and collaborates with clients both regionally in the South West and internationally across various markets, such as leisure and tourism, sports and culture, local government, charity, education, construction, biotech, finance, and small to medium-sized enterprises (SMEs). The team consists of more than 40 marketing experts, including account managers, graphic designers, social media managers, paid media managers, SEO specialists, and web developers, which facilitates efficient project execution. As a Google Partner and Facebook Marketing Partner, Bigwave is positioned to support business growth and received a nomination for the 2020 European Search Awards for their partnership with Paignton Zoo in Devon. The agency actively collaborates with South West organizations to create employment and workplace opportunities and has been recognized by TTPL in South Devon for providing European work experience. Their initiatives include university internships, speaking engagements at universities and colleges, student mentoring, and work experience opportunities. Bigwave is committed to investing in the South West's business economy and aiding local charities through the Bigwave Business Games, a series of events that gather businesses from various sectors in the region for networking and competitive activities. Three separate tournaments take place annually in Exeter, Plymouth, and Torquay, generating over £32,000 for charitable causes.