BackOffice Thinking

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Overview

$5,000+

Min Project Size

10 - 49

Employees

2006

Year Founded

ABOUT BACKOFFICE THINKING

We Make it Easier for you to Make a Difference

Founded in 2006, BackOffice Thinking has assisted numerous nonprofits in enhancing their effectiveness through improved technology utilization. We offer a range of services, including CRM system implementation, website design, custom integration development, ongoing support, and strategic evaluations. Our extensive knowledge of nonprofit operations enables us to pinpoint critical challenges and opportunities, collaborating with clients to ensure their technology aligns with their mission, objectives, and staffing capabilities. Organizations view us as a reliable long-term partner, and we take pride in the success of our returning clients and their enthusiastic referrals.

Tech Stack

DrupalWordPressWix CMSSquarespace

Languages Spoken

English

HIGHLIGHTS

$5,000+

Min Project Size

10 - 49

Employees

2006

Year Founded

Services

Focus

Industries

Clients

Services Provided

50% CRM Consulting and SI

50% Product UX Strategy

About the Team

OUR STORY

Our Story We are BackOffice Thinking, a nonprofit technology team with over 20 years of experience in CRM, web development, data migration, systems integration, and project management. Established by experienced CTO and CEO partners, our team of experts—including developers, designers, project managers, and data and Salesforce specialists—assists nonprofits, land trusts, museums, and associations in optimizing their systems, enhancing engagement, and transforming outdated data into useful insights, all aimed at ensuring ongoing client success and tangible operational enhancements.

Portfolio

Website Redesign

Unknown

VMHC hosts a rotation of exhibitions on diverse topics and eras, attracting hundreds of thousands of visitors annually. They had been a long-standing client, recognized for their innovative programming, which garnered national praise. To reflect their commitment to preserving state and local history, they required a website that was organized and user-friendly, rather than cluttered and difficult for visitors to navigate. BackOffice Thinking developed a design strategy that provided a clear pathway for visitors. This included a feature that consolidated historical content into a timeline titled “This Month in Virginia History,” with options to delve into different time periods and subjects to enhance engagement. The redesigned Drupal website delivered a seamless experience for users and simplified the process for the VMHC team to create and update content. The improvements in website engagement led to an increase in in-person visitors.

Personalized Digital Portal

Unknown

As a prominent statewide organization assisting thousands of early childhood professionals, WECA encountered a common issue: fragmented data. Educators and child care business owners found it difficult to monitor scholarship status, stipends, and professional development all in one place. To address this, WECA required a centralized portal accessible 24/7, designed to offer personalized data and enhance the administrative experience for its members. BackOffice Thinking developed MyWECA, an all-in-one portal aimed at providing early childhood support. By combining WordPress and Neon CRM with Single Sign-On (SSO), we established a system featuring a dynamic dashboard for each user upon login. A custom data integration plugin gathers real-time information into personalized data cards, enabling both Individual and Child Care Business Accounts to manage program enrollments, view scholarship contracts, and monitor center-wide services securely in one location. **24/7 Connectivity** Members now have an all-access portal that allows them to manage WECA programs and services at any time from anywhere. **Personalized Dashboards** A centralized dashboard utilizes informational "cards" to present real-time data on enrollment, important dates, and eligibility for additional support. **Business-Specific Tools** Specialized accounts enable business owners and directors to track services for their entire child care center, including WEESSN and staff T.E.A.C.H. scholarships. **Streamlined Support** The portal saves members time by delivering quick answers to program-related inquiries, similar to the user-friendly experience of health care portals or online banking. **Multilingual Accessibility** To promote equitable access for Wisconsin’s diverse workforce, the portal includes multilingual features, offering essential resources and dashboard information in both English and Spanish to support native speakers and ESL educators.

Projects & Clients

Project Size & Rate

Minimum Project Size

$5,000+

Pricing Snapshot

Min Project Size

$5,000+

Avg Hourly Rate

N/A

Cost Rating

N/A

What Clients Have Said

"BackOffice Thinking delivers quality projects within budget and timeline expectations based on verified client feedback."

Based on verified reviews and internal benchmark data

PROJECT BUDGETS

No budget data yet — reviewers either haven't shared a project budget or kept theirs confidential.

Select a service

CRM Consulting and SI

Product UX Strategy

Locations

Headquarters

129 South High Street

West Chester, Pennsylvania, United States 19382

+16107096570

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