Ascentis Sdn Bhd
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Overview
$25,000+
Min Project Size
$50 - $99/hr
Avg Hourly Rate
50 - 249
Employees
2011
Year Founded
ABOUT ASCENTIS SDN BHD
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### Fostering Loyalty and Growth
Ascentis, a prominent provider of Customer Relationship Management (CRM) and loyalty solutions since 2003, enables businesses in Southeast Asia to flourish. Based in Singapore, the company expanded into Malaysia in 2011 and has strategically placed offices in Vietnam, the Philippines, Indonesia, China, and Japan. We offer a complete range of integrated solutions aimed at enhancing customer engagement and advancing your business in this dynamic area.
**AscentisCRM**: Utilize our powerful cloud-based CRM platform to manage customer interactions, personalize experiences, and strengthen relationships, no matter where you are located.
**AscentisMMS**: Optimize your regional footprint and enhance tenant experiences with our sophisticated Mall Management System, streamlining mall operations.
**AscentisOMP**: Broaden your market reach and boost sales with our Omni-Channel Marketplace eCommerce platform, designed for diverse Southeast Asian customers.
**AscentisPOS**: Simplify transactions and unify your sales channels with our user-friendly Point-of-Sale system, ensuring consistency across your operations in the region.
**AscentisInsights**: Utilize our robust Business Intelligence tools to gain actionable insights and make informed decisions, helping you better understand your regional customer base.
**AscentisAMP**: Strengthen customer loyalty and engagement through our comprehensive Members Portal, creating lasting connections with customers across Southeast Asia.
### Customer Retention: The Key to Regional Success
In the competitive landscape of Southeast Asia, where markets are diverse, customer retention is crucial. With price differentiation becoming standard, exceptional customer service is essential to maintaining a competitive advantage.
Tech Stack
.NET
Languages Spoken
Mandarin_chineseEnglishMalayTamil
HIGHLIGHTS
$25,000+
Min Project Size
$50 - $99/hr
Avg Hourly Rate
50 - 249
Employees
2011
Year Founded
Services
Focus
Industries
Clients
Services Provided
23% BI & Big Data Consulting & SI
4% Unified Communications Consulting & SI
7% CRM Consulting and SI
10% Mobile App Development (iOS & Android)
23% E-Commerce Development
33% Digital Strategy
About the Team
OUR STORY
Committed to continuous growth, our company prioritizes developing its people to drive success. Our dedication to safeguarding sensitive information is evidenced by our ISO/IEC 27001:2022 certification, reflecting robust information security management practices. Furthermore, achieving SOC 2 Type 2 compliance showcases our effective controls over security, availability, processing integrity, confidentiality, and privacy, reinforcing our accountability to clients. Over the years, we have earned numerous accolades, including multiple CRM & Loyalty Agency of the Year awards and recognition from Google Cloud for innovation, marketing automation, customer engagement, loyalty technology, and retail media. These achievements highlight our unwavering focus on excellence, transparency, and innovation, positioning us as a trusted leader in marketing and customer relationship management solutions.
Projects & Clients
Project Size & Rate
Minimum Project Size
$25,000+
Average Hourly Rate
$50 - $99/hr