Apphienz

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Overview

$5,000+

Min Project Size

$50 - $99/hr

Avg Hourly Rate

10 - 49

Employees

2014

Year Founded

ABOUT APPHIENZ

Your Salesforce Partner From Inception To Support

Apphienz is a certified Salesforce Registered Consulting Partner that has assisted more than 100 businesses and nonprofit organizations. We offer transformative business and technology services tailored to create unique solutions for your company within the sales, services, and marketing sectors. Our goal is to help organizations enhance their connections with customers through thorough business analysis, effective change management, and the selection and implementation of supportive technologies. We have collaborated with numerous corporations of varying sizes and multiple nonprofit organizations, focusing on sales and marketing enablement and improving customer service by fostering closer collaboration among departments such as Sales, Marketing, Customer Support, Helpdesk, Partners, Human Resources, and others. This collaboration has resulted in increased revenue, greater efficiency, reduced duplication of efforts, and a comprehensive view of customer interactions and internal employee performance. Our expertise includes Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, Health Cloud, Pardot, Salesforce CPQ, and Non-Profit Cloud. For more information about our services, please visit https://youtu.be/TuzHp88aOks and our website at www.apphienz.com. If you would like to contact us, please email info@apphienz.com.

LANGUAGES SPOKEN

English

HIGHLIGHTS

$5,000+

Min Project Size

$50 - $99/hr

Avg Hourly Rate

10 - 49

Employees

2014

Year Founded

Services

Focus

Industries

Clients

Services Provided

100% CRM Consulting and SI

100% Mobile App Development (iOS & Android)

About the Team

OUR STORY

Apphienz, a registered Salesforce Consulting Partner since 2020 and recognized among the top 3 consultants by Forcetalks, is committed to delivering exceptional Salesforce services tailored to each client's unique needs. Founded by Mani Anand, who brings 20 years of Salesforce expertise, the company aims to bridge the gap between businesses and their customers by simplifying the connection process for enhanced sales and service. The name Apphienz combines Greek and Latin roots meaning incremental essentials, reflecting their dedication to being a vital tool for organizational growth. The team emphasizes trust, integrity, accountability, and customer success, striving to function as an outsourced Salesforce department for small to mid-sized businesses and nonprofits, allowing clients to focus confidently on their core mission.

Portfolio

Global Data Storage Company Case Study

Unknown

### The Situation The Global Data Storage Company was using an outdated sales forecasting system that became less effective as the company expanded, leading to inaccurate results. The partner support system was limited to account-level handling only. ### The Problem - **Sales Forecasting Challenges** - **Partner Support Challenges** ### The Solution The project was successfully completed, improving the sales forecasting for Global Data Storage Company's retail division. Opportunity Product Scheduling was customized to enhance user-friendliness, allowing all products to be scheduled on a single page, regardless of the quantity. This data was then transferred to Tableau to generate sales forecasts. Additionally, efforts were made to establish an RMA community portal for around a million partners. This invitation-only community enables partners to log in for support, MDF, and RMA, as well as access documentation related to Global Data Storage Company. ### The Outcome The Global Data Storage Company now has a significantly more efficient sales forecasting system. Apphienz continues to provide support through their sales cloud experts. [Apphienz Website](https://www.apphienz.com/)

Personalized Food Company Case Study

Unknown

**The Overview**: This company was among the first to tailor food intake according to individual body types, employing two primary sales approaches: a food subscription model and a food coaching model. The objective was to ensure that the Sales Cloud and Marketing Cloud were operational by the launch date of New Year's Day 2017. **The Challenges**: - **Lead Management Issues**: Due to the absence of lead nurturing, as customers place subscription orders directly online, there was uncertainty regarding how to manage waitlisters since their names and addresses were not available. - **Account and Contact Issues**: All customer records are mainly categorized as Person Accounts. This raised the question of whether to utilize the Person Account feature in Sales Cloud, given its limitations. XYZ intended for all leads to be recorded in Sales Cloud as Accounts and Contacts to maintain the integrity of personal information. - **Opportunities and Order Challenges**: The opportunity lifecycle is lengthy, comprising numerous steps before an order is placed. These include acquiring a health diagnostics kit, shipping it to the customer, getting it returned to XYZ, having the doctors review the kit, and finally, notifying the customer via email that they are ready to place an order once approved. Orders can be categorized into two types: Coaching and Food, with food subscriptions being recurring orders. **The Solution**: The Marketing Cloud monitors the customer journey from the creation of an online account through various phases, providing marketing emails at each step regardless of how long the customer takes to advance to the next action. Meanwhile, the Sales Cloud tracks all customer interactions related to their online accounts on the XYZ website, covering food and coaching purchases, and is integrated with both the website and the Marketing Cloud. The project was successfully completed in approximately six weeks, enabling the startup to launch smoothly.

Projects & Clients

Project Size & Rate

Minimum Project Size

$5,000+

Average Hourly Rate

$50 - $99/hr

Pricing Snapshot

Min Project Size

$5,000+

Avg Hourly Rate

$50 - $99/hr

Cost Rating

N/A

What Clients Have Said

“

"Apphienz delivers quality projects within budget and timeline expectations based on verified client feedback."

Based on verified reviews and internal benchmark data

MOST COMMON PROJECT SIZE

0 Reviews

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Select a service

CRM Consulting and SI

Mobile App Development (iOS & Android)

Locations

Headquarters

13154 sunset point way

San Diego, California, United States 92130

+18447909900

Headquarters

Unit No. 313, Bldg No. 5, Jogani Industrial Complex, Chunabhatti 400022

Mumbai, Maharashtra, India

+18447909900

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