AnswerPhone
For AnswerPhone
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Overview
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50 - 249
Employees
1967
Year Founded
ABOUT ANSWERPHONE
A Better Answer
Answerphone provides a comprehensive range of telephone answering and call center solutions, encompassing email and web applications, two-way texting, voicemail, interactive voice response (IVR), appointment scheduling and reminders, and additional features. Recognizing that live agent services are central to their business, they invest significant resources into recruiting, training, and retaining top talent in the industry.
Languages Spoken
English
HIGHLIGHTS
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50 - 249
Employees
1967
Year Founded
Services
Focus
Industries
Clients
Services Provided
100% Customer Support Outsourcing
About the Team
OUR STORY
Our company specializes in comprehensive live operator and voicemail services designed to enhance your business communication. Available 24/7, our courteous operators handle complex accounts under your guidance, ensuring you’re billed only for actual connection time. We offer local and toll-free numbers nationwide to establish a local presence. Our appointment setting staff schedules meetings around your availability in real-time, reducing missed opportunities. Automated reminders via calls, texts, or emails help minimize no-shows, with customizable caller ID to boost response rates. Additional features include an online on-call scheduler ideal for medical professionals, secure HIPAA-compliant messaging, call routing and transfers, emergency dispatching with line monitoring, and call recording for quality assurance, all aimed at providing efficient, professional support for your business communication needs.
Projects & Clients
Project Size & Rate
Minimum Project Size
$1,000+
Average Hourly Rate
< $25/hr
Locations
Branch office
4867 West Lake, Rd Suite 102
Hamburg, New York, United States 14048
Branch office
822 North Em St
Winston-Salem, North Carolina, United States 27401
Branch office
1395 South Marietta Parkway Bldg 500 Suite 212
Marietta, Georgia, United States 30067
Branch office
2114 Angus Rd Suite 238
Charlottesville, Virginia, United States 22901
Headquarters
1230 Central Ave
Albany, New York, United States 12205