AnswerLive
For AnswerLive
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Overview
50 - 249
Employees
1982
Year Founded
ABOUT ANSWERLIVE
Spark Your Customer Service
Concentrating mainly on small businesses, AnswerLive delivers valuable answering services with a personalized approach. We provide a 14-day free trial without any contracts or obligations, allowing our customers to experience the quality of our services and industry knowledge, which rival that of top competitors but at nearly half the price.
Languages Spoken
English
HIGHLIGHTS
50 - 249
Employees
1982
Year Founded
Services
Focus
Industries
Clients
Services Provided
100% Customer Support Outsourcing
About the Team
OUR STORY
AnswerLive! provides Startel® IntelliSite, a cloud-based, mobile-friendly client management portal designed for quick-response industries like healthcare and first response. This platform ensures complete transparency and seamless communication with features such as real-time, customized alerts and easy on-call schedule management, reducing operational stress. Users benefit from automated staff contact through cascading contact methods and a streamlined directory for efficient information access. The portal includes embedded voice logger clip retrieval for quality assurance, auto-refreshing message access, secure login with customized privileges, and detailed call reports with multiple delivery options. By enabling immediate updates and offering administrative services, Startel® IntelliSite empowers organizations to focus on critical matters while maintaining exceptional on-call scheduling coverage.
Locations
Headquarters
1034 X-Ray Drive
Gastonia, North Carolina, United States 28054
Headquarters
515 N.E. 8th Street United States 97526
United States 97526
Headquarters
5015 University Avenue, #A8 United States 79413
United States 79413