ABOUT THE ANSWER CENTRETelephone Answering Service
The Answer Centre was founded on June 1, 2000, and has since evolved into one of the top providers of Telephone Answering and Business Mailing Address Services in the UK. With locations in Edinburgh city center and Wokingham, Berkshire, our team consists entirely of highly trained UK-based call handlers known for their excellent telephone etiquette. We carefully select our staff for their intelligence, enthusiasm, and commitment to delivering exceptional customer service. When hiring, we prioritize quality to ensure that you receive the best telephone answering service available. Our staff will quickly familiarize themselves with you and your business preferences, becoming valuable assets to your operations. Your calls will be managed by a small, dedicated group of personal assistants whom you will come to know by name. We believe that personalized service is best achieved through a limited number of real people who genuinely understand your business. If you're looking for a call center, you've come to the wrong place. Our Commitment to You: The Answer Centre will provide a telephone number that you can promote or use to redirect your existing number. You won’t need any extra equipment to access our service, and we can set you up in just minutes. We will answer calls in your company’s name, sounding just like your own receptionist, and can transfer the caller to your mobile or landline. If you're not available, we'll take a message and forward it to you via email or text.