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The Answer Centre

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Overview

$1,000+

Min Project Size

< $25/hr

Avg Hourly Rate

50 - 249

Employees

2000

Year Founded

ABOUT THE ANSWER CENTRE

Telephone Answering Service

The Answer Centre was founded on June 1, 2000, and has since evolved into one of the top providers of Telephone Answering and Business Mailing Address Services in the UK. With locations in Edinburgh city center and Wokingham, Berkshire, our team consists entirely of highly trained UK-based call handlers known for their excellent telephone etiquette. We carefully select our staff for their intelligence, enthusiasm, and commitment to delivering exceptional customer service. When hiring, we prioritize quality to ensure that you receive the best telephone answering service available. Our staff will quickly familiarize themselves with you and your business preferences, becoming valuable assets to your operations. Your calls will be managed by a small, dedicated group of personal assistants whom you will come to know by name. We believe that personalized service is best achieved through a limited number of real people who genuinely understand your business. If you're looking for a call center, you've come to the wrong place. Our Commitment to You: The Answer Centre will provide a telephone number that you can promote or use to redirect your existing number. You won’t need any extra equipment to access our service, and we can set you up in just minutes. We will answer calls in your company’s name, sounding just like your own receptionist, and can transfer the caller to your mobile or landline. If you're not available, we'll take a message and forward it to you via email or text.
LANGUAGES SPOKEN
English
HIGHLIGHTS

$1,000+

Min Project Size

< $25/hr

Avg Hourly Rate

50 - 249

Employees

2000

Year Founded

Services
Focus
Industries
Clients
Services Provided
100% Customer Support Outsourcing

About the Team

OUR STORY
Founded on June 1, 2000, The Answer Centre has become a premier UK provider of Telephone Answering and Business Mailing Address Services. With over a decade of experience, our dedicated UK-based team consists of highly trained, professional call handlers known for their exceptional telephone manner and commitment to outstanding customer service. We carefully select our staff to ensure clients receive the highest quality support. Each client is served by a small, consistent team of personal assistants who quickly understand your business and preferences, delivering a personalized experience. Offering seamless service without the need for additional equipment, we answer calls in your company name, transfer them when needed, and relay messages via email or text, truly becoming an invaluable asset to your business.

Projects & Clients

Project Size & Rate
Minimum Project Size

$1,000+

Average Hourly Rate

< $25/hr

Locations

Headquarters

Albany House, 14 Shute End

Wokingham, Berkshire, United Kingdom RG40 1BJ
Headquarters

Hudson House, 8 Albany Street EH1 3QB

Edinburgh, Scotland, United Kingdom EH1 3QB
Goodisnotgoodenough.