Altnix LLC

Altnix is an international open-source IT consulting and managed services firm based in Kissimmee, Florida, USA, with a round-the-clock delivery center in India. We are recognized as an Official GLPi Silver Partner (Teclib', France) and provide services to a range of clients, from tech startups to Fortune 500 companies in sectors including BFSI, Manufacturing, Telecom, and Healthcare. Our primary service areas consist of: 1. Open Source ITSM - Implementing GLPi, migrating from ServiceNow and Jira to GLPi, creating ITIL-aligned workflows, managing IT assets, and handling help desk ticketing. 2. Infrastructure Monitoring - Utilizing Zabbix, Prometheus, Grafana, OpenNMS, and the ELK Stack (Elasticsearch, Logstash, Kibana) for real-time alerting and comprehensive infrastructure monitoring. 3. IT Automation & DevOps - Implementing Ansible automation, StackStorm for event-driven automation, Jenkins for CI/CD pipelines, and infrastructure-as-code for both cloud and on-premises environments. 4. Cloud-Native & Kubernetes - Providing consulting for Kubernetes, deploying OpenShift, managing cloud governance with ManageIQ, and overseeing hybrid cloud operations on AWS, Azure, and GCP. 5. 24x7 Managed IT Services - Handling NOC/SOC operations, proactive monitoring, incident management, patch management, and backup and disaster recovery, as well as IT staff augmentation. Clients have reported reductions of 60–80% in ITSM licensing costs after switching from ServiceNow to GLPi, over 60% less unplanned downtime with our monitoring services, and significantly shortened deployment cycles from days to minutes using Kubernetes and Jenkins CI/CD. Our dual-location strategy, featuring US-based account management supported by engineering teams in India, coupled with 24x7 NOC support, enables us to deliver Fortune 500-level service at a significantly reduced cost compared to domestic-only IT service providers. Whether you require open-source ITSM consulting, IT infrastructure automation, Kubernetes implementation, ELK stack log management, or a fully managed NOC, Altnix possesses the necessary expertise, certified partnerships, and global delivery model to meet your needs.