AI AGENCY (automate-ai.ru) is a specialized AI automation firm dedicated to assisting small and mid-sized businesses in optimizing their operations, sales, and customer interactions through effective, production-ready AI solutions. We create and deploy AI chatbots and autonomous AI agents that function seamlessly across messaging platforms, websites, and internal systems. Our offerings extend beyond basic FAQ bots; they manage lead qualification, customer support, onboarding processes, internal requests, and data-informed decision-making. We excel in system integrations and workflow automation, encompassing CRM and ERP systems like 1C, amoCRM, and Bitrix24, along with marketing and sales automation, analytics, and AI-driven content management. By utilizing advanced tools such as LLM-based agents, RAG pipelines, and event-driven automation, we streamline manual tasks and reduce operational hurdles. Our approach prioritizes business needs over trends, aiming for tangible results such as quicker response times, increased conversion rates, lower operational expenses, and enhanced customer experiences. Each solution is customized to align with the client's processes, data, and industry challenges. AI AGENCY collaborates with founders and teams eager to leverage AI where it adds real value—from sales and support to marketing and internal operations—transforming automation into a scalable competitive edge.