Advantage IT
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Overview
2 - 9
Employees
2014
Year Founded
ABOUT ADVANTAGE IT
Advantage IT
Advantage IT is a comprehensive technology provider that collaborates with businesses to offer various IT services, including help desk support, surveillance systems, remote IT assistance, low voltage cabling, and network setup. With over 20 years of experience in the IT sector, Advantage IT caters to the needs of small businesses as well as Fortune 100 companies, addressing all your IT requirements. The company is dedicated to surpassing customer expectations through friendly service, extensive product knowledge, and a solid IT experience. We emphasize the significance of maintaining IT equipment and conducting preventive maintenance to help your business operate seamlessly.
LANGUAGES SPOKEN
English
HIGHLIGHTS
2 - 9
Employees
2014
Year Founded
Services
Focus
Industries
Clients
Services Provided
50% IT Helpdesk & Support Services
30% Managed IT Services
20% Network Architecture & Configuration
60% Other IT Consulting and SI
40% IT Staff Augmentation
About the Team
OUR STORY
Advantage IT understands the challenges many businesses face in maintaining an in-house IT team, often burdened by high costs and limited expertise. To address this, they provide outsourced Help Desk Services designed to deliver comprehensive technical support. Their help desk, reachable via phone, email, or an online portal, operates from 8 a.m. to 6 p.m., with after-hours support available for urgent matters. The team assists with a broad spectrum of issues, including software troubleshooting, hardware repairs, network connectivity, and application support. Emphasizing efficiency, they strive to resolve support tickets promptly, while allowing clients to track ticket progress online. Additionally, Advantage IT offers remote assistance, ensuring timely and effective resolution of technical difficulties.
