ActionPoint

ActionPoint specializes in Digital Transformation Services, offering a variety of technology solutions aimed at assisting businesses in their growth and scaling efforts through custom Software Development and Managed IT Services. Over the past 16 years, the company has facilitated Digital Transformation for more than 500 organizations across various digital maturity levels. Their support has included the implementation of new processes, enhancement of customer experiences, and improvement of data security. While each project is unique, ActionPoint typically focuses on six 'Digital Dimensions': 1. **Digital Strategy** - This encompasses IT Planning, Digital Transformation Roadmapping, and Digital Discovery Workshops. 2. **Data Intelligence** - This includes BI Dashboard Development, Data Mining, and creating KPIs/Metrics along with Benchmarking. 3. **Digital Capability** - This covers training for leadership teams in Digital IQ, the creation of a Digital Skills Register and Matrix, and Staff Augmentation. 4. **Processes** - ActionPoint works on Business Process Automation (BPA), Robotic Process Automation (RPA), Security Assessments, and Managed Security Services. 5. **Customer Experience** - This involves Customer Portal development, Mobile App Development, and UX Design. 6. **Risk and Compliance** - This includes Cyber Security Assessments, Fully Managed IT Security Services, and Cyber Awareness Training for staff. ActionPoint serves clients in various sectors, such as Manufacturing, Government, and Financial Services. The company's mission is "To help companies achieve their greatest potential using the power of technology." ActionPoint was included in the Deloitte Technology Fast 50 in 2014 and received consecutive awards from 2015 to 2018, along with being recognized as a Deloitte Best Managed Company four times (2018-2020). Additionally, within the Microsoft community, it was honored as Partner of the Year for Cloud Native App Development and Modern Workplace for SMB in 2021.