8sa is a Brazilian IT services firm established in 2017, specializing in B2B clients primarily in São Paulo and Campinas. Our offerings include managed IT support, help desk services, IT security, backup solutions, server and network infrastructure, cloud services (such as Microsoft 365), proactive monitoring, and IT consulting. With over a decade of experience and more than 100 active clients, our business model emphasizes structured processes, service level agreements (SLAs) based on criticality, detailed technical records for each client, and preventive maintenance rather than reactive problem-solving. We cater to various sectors including legal, industrial, retail, startups, and professional services, providing both remote and on-site support through monthly contracts.